INDERPREET SINGH
Summary
AI enablement and intelligent automation leader with 15 years of experience driving enterprise-scale transformation across finance (R2R, P2P, O2C), retail, automotive, and healthcare. Proven expertise in building and scaling AI and Automation Centers of Excellence, integrating GenAI, Agentic AI, OCR, and RPA to deliver measurable outcomes. Led large-scale initiatives, generating 300 FTE savings and over $4.5 million in business benefits. Hands-on leader skilled in GenAI (LLMs, prompt engineering, AI assistants), solution architecture, and stakeholder management, with a strong global delivery track record across the US, Europe, and APAC.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Manager- Intelligent Automation (F&A)
JLL
10.2024 - Current
- Lead AI Enablement and Intelligent Automation CoE, defining the enterprise AI roadmap, operating model, and governance across Finance and Operations.
- Drive pre-sales AI engagements, delivering technical demonstrations, client discovery, and solution presentations for Agentic and multi-agent AI frameworks.
- Execute proofs of concept and technical feasibility studies for AI & RPA initiatives, supporting sales pursuits through ROI modeling and value proposition development.
- Architect and deliver AI-led solutions, integrating RPA, GenAI (custom assistants, prompt engineering), and Agentic AI for scalable automation.
- Lead as-is / to-be process transformation, eliminating non-value-added activities, and standardizing processes across clients.
- Delivered 15+ enterprise transformations, generating 120+ annual FTE savings through reusable AI and RPA automation frameworks.
- Partner with stakeholders to assess current technology landscapes and design future-state architectures, leveraging Automation Anywhere, UiPath, Blue Prism, GenAI, and Desktop Automation.
- Own end-to-end delivery, including discovery, architecture, estimation, sprint planning, and production deployment.
- Lead and mentor a 14-member cross-functional team (AI, RPA, UDA, QA), driving high performance and continuous improvement.
- Actively participate in Agile ceremonies (PI planning, sprint planning, reviews, stand-ups), and manage structured change control for ongoing enhancements.
Technical Lead/Architect- RPA
Wipro
08.2021 - 10.2024
- Partners with business stakeholders, solution analysts, and relevant technology resources to understand business requirements and transform them into effective, resilient automations.
- Provided E2E support for RPA development using Automation Anywhere/UI Path and Blue prism, conducted feasibility studies and created automation tools like Invoice processing, JE posting tools, OCR tools (ABBYY), etc.
- Delivered 14 digital solutions and 10 visualizations to clients with 70 FTE savings. Designed reusable solutions for multiple clients, resulting in $3M annualized revenue.
- Participate in design sessions, estimations, Scrum ceremonies (PI/Sprint planning, sprint review, estimation, standups, etc.)
- Support existing processes and implement change requirements as part of a structured change control process and coordinate code reviews to ensure necessary standards have been adhered to and feedback is acted upon.
- Provide mentorship to junior developers on Blue Prism and Automation Anywhere/UI Path platforms in addition to instilling best practices and standards.
RPA- Manager Solution Architect(F&A)
IBM
04.2017 - 05.2021
- Drove pre-sales activities including RFP responses, technical proposals, and client presentations for RPA opportunities across F&A processes. Conducted discovery workshops, process assessments, and solution demonstrations to support deal closure, delivering business case development and cost-benefit analysis that resulted in qualified leads and pipeline generation.
- Provided RPA and cognitive solutions to businesses for automating processes to drive maximum benefit.
- Experience in daily review meetings to discuss customer feedback and troubleshoot key issues.
- Driving projects for Citrix based applications using Surface Automation technique.
- Design and Developed 20+ end-to-end Automation solution using RPA tool and other complementary technology like AI/Cognitive in P2P, O2C and R2R in F&A with benefits of 80 FTE.
RPA- Senior Software Developer (Real Estate)
CBRE
02.2016 - 04.2017
- Worked with Australia client on .NET and VB/VBA projects for task Automation.
- Coordinating with the client to understand requirements, perform analysis and provide advice on preparing low level design of the application.
- Designing the tool, writing the codes and finally testing the application while adhering to the quality norms as well as developing new windows-based applications in Microsoft technology.
- Mentoring junior team members, performing code reviews, and supporting testing team are also part of my responsibilities.
RPA- Senior Software Engineer (HealthCare)
Allegis Group
06.2015 - 01.2016
- Designing Business logic, presentation layer and database structure for Web and Window based applications.
- Reporting, Preparing User manual and test metrics.
- Implemented most of the functional modules applying .NET 4.0 framework, VB.NET, SSRS, SSIS, Web services, Automation Anywhere, Open Span, Auto Hotkey and VBA Macro.
Software Developer - Desktop Automation
Accenture
09.2010 - 05.2015
- Capture functional requirements and prepare proposal form along with technical design for approval.
- Designing, Coding, Testing and Managing Code throughout the software development lifecycle.
- Developed over 100 automation solutions utilizing technologies like VB.NET, VBA Macro, JavaScript, Auto Hotkey, SAP Scripting and Automation Anywhere V11.
- Testing, Debugging and Correcting bugs in Visual Studio 2010 and SQL Server as pointed by Users.
- Identify the tools required for software deployment and implementation. Ensure availability of tools for successful software deployment.
Education
Master of Computer Application -
Indira Gandhi National Open University
IndiaBachelor of Computer Application -
Indira Gandhi National Open University
IndiaDoeacc 'A' Level -
Doeacc Society
IndiaSkills
- AI roadmap development
- Intelligent automation design
- GenAI and prompt engineering
- AI strategy and governance
- Solution architecture
- Process optimization
- Agile delivery and change management
- Stakeholder engagement
- Team leadership and mentoring
- RPA platforms: Automation Anywhere, UiPath, Blue Prism
- Intelligent automation tools: Power Automate, ABBYY, IBM Datacap
- Data visualization with Power BI
- Database management with SQL Server
- Programming languages: VBNET, ASPNET, Python, JavaScript
- Scripting: VBA (macros), Python, JavaScript, SAP scripting, AutoHotkey
Certification
- Certified Lean Six Sigma Black Belt
- Blue Prism Accredited Professional Developer Exam (APD01)
- Blue Prism Accredited Developer Exam (AD01)
- Certified PRINCE2 Foundation by AXELOS Global Best Practice
- Certified PRINCE2 Practitioner by AXELOS Global Best Practice
- Certified Google Cloud Digital Leader
- Certified Automation Anywhere Master RPA Professional - Version 11
- Certified Automation Anywhere Master RPA Professional A360
- Automation Anywhere RPA Program Manager Badge
Professional Highlights
- AI Enablement & Intelligent Automation leader with 15 years of cross-industry experience, building and scaling enterprise RPA and AI CoE programs across Finance, Retail, Automotive, and Healthcare.
- Delivered large-scale AI and automation transformations using GenAI, Agentic AI, OCR, and RPA (Automation Anywhere, UiPath, Power Automate, Blue Prism), driving 300 FTE savings and $4.5M+ in benefits.
- PRINCE2 Practitioner and Lean Six Sigma Black Belt, GenAI Practitioner (L1 & L2), with proven global delivery experience across the US, Europe, and APAC.
Timeline
Senior Manager- Intelligent Automation (F&A)
JLL
10.2024 - Current
Technical Lead/Architect- RPA
Wipro
08.2021 - 10.2024
RPA- Manager Solution Architect(F&A)
IBM
04.2017 - 05.2021
RPA- Senior Software Developer (Real Estate)
CBRE
02.2016 - 04.2017
RPA- Senior Software Engineer (HealthCare)
Allegis Group
06.2015 - 01.2016
Software Developer - Desktop Automation
Accenture
09.2010 - 05.2015
Master of Computer Application -
Indira Gandhi National Open University
Bachelor of Computer Application -
Indira Gandhi National Open University
Doeacc 'A' Level -
Doeacc Society