Dynamic Senior Associate at State Street Corporate Services with proven problem-solving abilities, recognized for enhancing operational efficiency. Adaptive and effictive communicator, excel in training and quality assurance, driving team success and achieving stakeholder satisfaction.
Overview
4
4
years of professional experience
Work History
Senior Associate
State Street Corporate Services Mumbai Private Limited
Bangalore
10.2022 - Current
I have been a part of the Billing team, where my role is to invoice the clients in the new billing system (ORMB platform).
Validating the necessary documents required for processing the billing.
Verifying the discrepancies and resolving client’s billing issues.
Processing the refunds to clients in case of excess payment and processing of adjusted charges in case of deficit payment.
Preparing Adhoc Templates for all the non - automated billable items.
Providing the revenue estimates to the BU for each cycle based on various backfiles, such as the workbook, Act file, and MPP file.
Handling the unbilled report, the Client Status Report as per IG8 Control, and the master clients report on a weekly basis.
Handling audit calls on quarterly basis.
Providing KT and training to the new joiners, and performing quality checks before moving them to production.
Revenue Analyst
Oracle India Pvt Ltd.
Bangalore
04.2021 - 10.2022
Worked on CMRB (Credit Memo and Rebill) process, where in we create rebill modifiers and correct the invoices already generated which requires changes or rectifications and issue a new invoice.
Supported my team on OKS renewals of NAMER and LAD deals and also on cross regional teams - EMEA and APAC.
Interacted with sales, AR, collections and various internal teams on timely basis for the smooth closure of the process.
Had been a SME (Subject Matter Expert) I represented my team in SME meetings held on weekly basis and cascaded all the updates to my team effectively.
Conducted Boot camp trainings and internal trainings to the new joiners and also performed quality checks before moving them to production.
Handled escalations and priority issues and assisting team members on their queries.
Had taken various responsibilities like Q- management, Assigning, publishing CU file, IQ rejection report, ensuring the team quality by performing pre-audits on the high-value deals
Education
M.Com - Accounting And Finance
Mount Carmel
Bengaluru
10-2020
Skills
Team leadership
Problem-solving abilities
Adaptability and flexibility
Time management
Verbal and written communication
Reports
Unbilled file
Global and internal IQ reports
Review the report on high-value deals (M$)
Rejection and correction report
TAT report, CU file, QC report, Strategic Client Group
Accomplishments
Received YAR (You Are Recognized) award, for being the best performer and have received various stake holder appreciation mails.
Was nominated as SME (Subject Matter Expert) with in a span of 5 months of joining.
Received "BRAVO" multiple times for exceeding the targets.
Declaration
I hereby declare that all the above-mentioned details are correct to the best of my knowledge
Timeline
Senior Associate
State Street Corporate Services Mumbai Private Limited
Emerging Team Lead at State Street corporate services mumbai private limitedEmerging Team Lead at State Street corporate services mumbai private limited
Senior Associate-AIS Taxation (USA) at State Street Corporate Services Mumbai Private LimitedSenior Associate-AIS Taxation (USA) at State Street Corporate Services Mumbai Private Limited