Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

INDIA Smith

Gary

Summary

Efficient professional in healthcare documentation, known for high productivity and ability to complete tasks swiftly. Specialized in medical terminology, fast typing speed, and accuracy in transcription. Excel through strong listening skills, adaptability to new technologies, and exceptional organizational capabilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Clinical Informatics Specialist

Oak Street Health
Gary
10.2024 - Current
  • Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
  • Safeguarded medical records to maintain patient confidentiality.
  • Reviewed patient records to ensure accuracy of documentation and assigned appropriate codes for diagnosis, treatment, and procedures.
  • Researched and resolved coding issues identified by auditors.
  • Processed incoming information from physicians' offices such as lab results or diagnostic imaging studies.
  • Verified accuracy of patient data in order to assign correct ICD-10 codes.
  • Evaluated current workflow processes related to the management of patient information and developed strategies for optimizing them.
  • Assisting providers in identifying and planning treatment for chronic conditions, and referring for specialist care or diagnostics.
  • Analyzed data from various sources, such as electronic medical records, laboratory systems, and other healthcare software applications.
  • Maintained up-to-date knowledge of medical terminology and coding changes.

Clinical Administrator

Bionic Prosthetics & Orthotics
Merrillville
11.2023 - 07.2024
  • Provided support to clinical staff during patient visits, including rooming patients, collecting payment and insurance verification.
  • Answered phones promptly and directed calls appropriately.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Greeted and checked in patients, updating patient information in computer system.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Inventory processing of DME(durable medical equipment) using Opie Purchasing database.
  • Assists in the development of standard operating procedures and document control.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.

Eligibility Assistant

Stafforward (Family and Social Services)
East Chicago
03.2021 - 07.2022
  • Assist clients with applications for public assistance and update necessary information needed for Social Service to proceed with processing cases.
  • Review Health Coverage, SNAP & TANF applications for accuracy and completeness.
  • Conduct outbound calls to existing clients and new clients, with reminders of documents due and upcoming appointments.
  • Prepare FSSA documents requested by clients, caseworkers, and other departments.
  • Access clients' case files by following the proper identification protocols set by the Family and Social Service Administration.
  • Provided crisis intervention services to individuals and families in need.

Guest Services

Holiday Inn Express Suites
Schererville
07.2020 - 03.2021
  • Provided assistance to guests throughout their stay.
  • Performed daily cashiering duties including balancing accounts at end of shift.
  • Verified reservations by phone or in person.
  • Tracked inventory levels of supplies needed for front desk operations.
  • Handled customer complaints professionally and efficiently.
  • Answered incoming calls from guests seeking reservations or general information.
  • Greeted guests and provided information regarding hotel services, amenities, and local attractions.
  • Responded promptly to inquiries regarding availability of rooms and rates.

Relationship Banker II

TCF Bank
Brooklyn Park
08.2017 - 10.2019
  • Audited cash vaults, teller drawers, and transactions with complete accuracy; resolved any accounting discrepancies.
  • Cross-sold bank products such as savings accounts and credit cards to existing clients.
  • Resolved customer disputes promptly in accordance with bank policies and procedures.
  • Followed strict compliance guidelines when completing financial transactions for customers.
  • Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
  • Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Balanced teller drawers regularly throughout the day according to established procedures.
  • Maintained accurate records of all financial transactions.

Education

Undergraduate Certificate - Medical Billing & Coding

DeVry University
Naperville
10.2023

Skills

  • Clinical coding
  • Electronic health records
  • HIPAA compliance
  • Medical terminology
  • Attention to detail
  • ICD-10 coding
  • Documentation accuracy
  • Interpersonal communication
  • Health information management
  • Effective communication

Certification

American Health and Information Management Association (AHIMA), Certified Coding Associate (CCA)

Timeline

Clinical Informatics Specialist

Oak Street Health
10.2024 - Current

Clinical Administrator

Bionic Prosthetics & Orthotics
11.2023 - 07.2024

Eligibility Assistant

Stafforward (Family and Social Services)
03.2021 - 07.2022

Guest Services

Holiday Inn Express Suites
07.2020 - 03.2021

Relationship Banker II

TCF Bank
08.2017 - 10.2019

Undergraduate Certificate - Medical Billing & Coding

DeVry University

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INDIA Smith