Indianna Keefer

• Delivered excellent customer service by assisting customers with purchases, questions, and product recommendations.
• Managed POS transactions accurately and efficiently.
• Promoted store credit cards, rewards programs, and current sales initiatives to increase customer engagement and drive revenue.
• Assisted in achieving store sales goals while creating a positive shopping experience for customers.
• Worked collaboratively with team members to maintain store standards and support daily operations.

Supported guest experience operations during the 110th Running of the Indianapolis 500.

• Worked in multiple operational areas, including garages and pits, traffic control, ticket sales, parking, and gates.
• Assisted guests by providing directions, answering questions, and resolving concerns in a professional manner.
• Contributed to event operations that accommodated over 350,000 of spectators.
• Collaborated with staff and team members to ensure smooth event execution and positive guest experiences.
• Gained firsthand knowledge of motorsports event management and large-scale event operations.

• Assisted customers with creating custom tie-dye designs and provided guidance throughout the design process.
• Delivered excellent customer service by answering questions and ensuring a positive customer engagement.
• Operated the cash register and processed transactions accurately and efficiently.
• Maintained store cleanliness, organization, and safety standards.
• Supported visual merchandising efforts by organizing and displaying products in an attractive and appealing manner.
• Collaborated with team members to ensure smooth daily operations.