One Loyalty Rewards System, Banking & Retail, DBS Bank (Singapore), Maybank (Singapore), CIMB Niaga (Indonesia), StarHub (Singapore), VietinBank (Vietnam), UOB (Singapore), A multi-channel loyalty rewards platform enabling customers to earn, redeem, and manage reward points through Admin Portal, Member Portal, Mobile Applications, Web Services, and POS systems., Developed and maintained Selenium WebDriver automation scripts using Python and PyTest., Implemented reusable automation framework components using Page Object Model (POM)., Executed Functional, Regression, Smoke, SIT, UAT, and Automation Testing., Created test plans, test scenarios, test cases, and traceability matrices., Performed automation execution and generated execution reports., Conducted API testing using SOAP UI and performance testing using JMeter., Tracked defects throughout the defect lifecycle and coordinated issue resolution., Supported SIT, UAT, and production releases with stakeholder coordination., Handled task assignments and progress tracking of each team member., Mentored team members and managed QA deliverables.