Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Interests
Fitness Enthusiastic
Timeline
Generic

Indira R Rao

ODM Lead
Bangalore

Summary

Experienced IT professional with 14+ years of expertise in Business Rules Management Systems (BRMS) across Banking, Insurance, and Telecom domains. Proven ability to deliver technology solutions aligned with business objectives, with specialization in IBM ODM and Red Hat JBoss BRMS. Skilled in build automation, Agile Scrum, and Waterfall methodologies, with experience leading teams and projects as Technical Lead and BRMS Lead.

Proficient in CI/CD pipelines using Azure Pipelines, Ant scripts, and Maven for automated deployments. Strong foundation in Python, SQL, and Applied Statistics, complemented by hands-on expertise in Machine Learning techniques including Ensemble Learning, Unsupervised Learning, Featurization, Model Selection and Tuning, Deep Neural Networks, Computer Vision, and NLP. Experienced in designing and integrating AI/ML solutions into business processes to drive data-driven decision-making and innovation.


Overview

15
15
years of professional experience
3
3
Certifications
4
4
Languages

Work History

Technical Lead

Capgemini India Pvt. Ltd
01.2023 - Current
  • Lead IBM ODM projects, optimizing decision-making processes for an insurance provider.
  • Using IBM ODM for rule service delivery for various portals in policy administration operations. Major activities involved rule creation, rule flow design, object model creation, decision table configuration, deployment, and post-production support.
  • Transitioned applications to cloud-based infrastructures for scalability and cost-efficiency.
  • Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
  • Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
  • Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
  • Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
  • Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
  • Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
  • Increased application stability by regularly monitoring performance metrics, addressing bottlenecks proactively to minimize downtime occurrences.
  • Conducted rigorous code reviews to maintain high standards of quality, reducing bugs in production by substantial margin.

Technical Lead

Cognizant Technology Solutions
01.2022 - 01.2023
  • Automated underwriting decisions using IBM ODM to enhance policy administration operations.
  • Facilitated knowledge sharing sessions, strengthening team expertise and fostering collaborative work environment.
  • Established continuous feedback loop with customers, integrating their input into product development for greater satisfaction.
  • Oversaw migration of legacy systems to modern platforms, enhancing system scalability and performance.
  • Enhanced team productivity by implementing agile methodologies and promoting continuous integration and deployment practices.

BRMS Lead

TCS
12.2014 - 12.2021
  • Led premium calculation projects using Red Hat JBoss BRMS for diverse insurance products. This included leading a team of five members. Performed roles such as gathering requirements, creating approach notes, designing object models, implementing web service code changes, authoring DRL rules using Red Hat JBoss BRMS Decision Center, configuring decision tables for rating logic, orchestrating rules in rule flows, exposing rules as SOAP services for application consumption, and overseeing monitoring and defect tracking processes.
  • Led a POC using Jboss BRMS to determine claim eligibility based on predefined rules, integrating with front-end applications via REST APIs.
  • Developed and tested lending pricing rules using IBM ODM, facilitating decision-making for banking relationship managers.
  • Implemented rule flows for rule prioritization and orchestration, focusing on margin, fee assessment, and pricing rules.
  • Automated build processes using Ant scripts and shell scripts, ensuring alignment with client release management standards.
  • Monitoring rules, performance, and tracking defects to maintain high standards of quality.
  • Overseeing production deployments, and providing post-production support to ensure smooth operations.
  • Solid understanding of GIT, and used it for source control and version management of all codes and resources.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

iLog Jrules Specialist

IBM India Pvt. Ltd
03.2013 - 12.2014
  • Supporting Sales Connect and Blue Harmony organization visibility by creating flexible decision engine services solutions for account team calculations and improving service excellence.
  • Designing the TOP (Territory Optimization) application using JavaScript and HTML.
  • Designed and developed business rules as per the requirements using IBM ODM.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.

Software Developer

Synchronoss Technologies
09.2010 - 04.2013
  • Conducted requirement studies and reviews, designed modules based on specifications, established repositories for coding business rules, developed Java extensions for ILOG Java Rules, deployed Trading Partner Packages (Ruleapp) to the Rule Execution Server in the WebLogic domain, performed unit and integration testing, verified change requests, tracked defects, and designed the application UI named VFO for capturing user information using XSDs and XSLT.

Education

Artificial Intelligence & Machine Learning

The University of Texas At Austin
Austin
04.2001 -

Bachelor of Engineering - Computer Science and Engineering

VTU
Bengaluru, India
01.2010

Skills

  • Tools/Skills: IBM ODM (811, 810, 85, 9), RedHat Jboss BRMS, Eclipse, Apache Tomcat, Soap UI, Maven
  • Languages: Java, XML, JSON, SQL
  • Databases: Oracle10g, DB2
  • Version Control: Git/Bit Bucket, Azure repository
  • CI/CD: Azure Pipelines, Ant scripts, Maven
  • Python for data science
  • Data Science & Machine Learning: Applied Statistics, Ensemble Learning, Unsupervised Learning, Featurization, Model Selection & Hyperparameter Tuning, Deep Neural Networks, Computer Vision and Natural Language Processing
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Certification

IBM Cloud pak for integration solution architect V2020.1 , cleared with 80%.

Disclaimer

I declare the information and facts stated above are true and correct to the best of my knowledge and belief. Place: Bangalore. Signature Indira R Rao

Interests

Fitness

Fitness Enthusiastic

Actively engaged in strength training and wellness activities, fostering resilience, focus and consistency. 

Timeline

Technical Lead

Capgemini India Pvt. Ltd
01.2023 - Current

Technical Lead

Cognizant Technology Solutions
01.2022 - 01.2023

BRMS Lead

TCS
12.2014 - 12.2021

iLog Jrules Specialist

IBM India Pvt. Ltd
03.2013 - 12.2014

Software Developer

Synchronoss Technologies
09.2010 - 04.2013

Artificial Intelligence & Machine Learning

The University of Texas At Austin
04.2001 -

Bachelor of Engineering - Computer Science and Engineering

VTU
Indira R RaoODM Lead