Dynamic professional with experience in Payment Business and Consumer durable finance business , seeking to utilize the skills set and abilities in the workplace being resourceful, innovative and flexible.
Overview
2025
2025
years of professional experience
2020
2020
years of post-secondary education
Work History
Product Manager - Payments - QR Acquiring Business
Bajaj Finserv
6 2021 - Current
I developed a comprehensive plan for managing the merchant lifecycle and delivered MRDs, BRDs and PRDs for Bajaj Finserv's Business Application and SaleOne Application
This plan involved outlining the various stages of the merchant lifecycle, such as onboarding, activation, Soundbox, DQR and retention, and determining the specific requirements for each stage
By defining these requirements, I was able to ensure that the product was aligned with the needs of both the business and its customers
Executed all test cases of new builds end-to-end to ensure that everything works properly and runs smoothly on all devices and platforms.
Observed and monitored bugs and even prepared reports on the problems to the development team, implying a tight collaboration as one had to look, identify, and fix problems.
Conducted UAT for ensuring that a system was delivered on business needs and fed back on necessary improvements of the products.
Used the detailed reports and analysis and associated outcome of the tests communicating it to stakeholders. Made recommendations for improvements based on necessity.
Manager - Digital Product Finance
Bajaj Finserv
03.2019 - 06.2021
Supervising and increasing revenue of approximately 18 Crore through the sales team by cross-selling products such as Fonesafe, health insurance, and credit cards
Collaborating closely with the operations team to report on daily business metrics
Able to work in an agile environment
Constantly finding new avenues of generating income for business
Launched and Driven Open CPP (Insurance) with revenue of 75 Lakhs per month
Managing and Modifying process for efficient sourcing of Crosssell (Fonesafe & Open Fonesafe)
Handling 100+ relationships for increasing finance penetration amongst the competitors
Managing overall performance i.e
Finance, Service and risk portfolio
Handling team of 22 Sales Executives for driving Finance of digital products
Responsible for productivity and performance of sales executives
Associate
Wipro
7 2017 - 8 2018
As a L1 support, my role included managing the live cancellation queue of the Delta Airline customers
Connect with Business official for any issue regarding any issues
Education
MBA -
IMT Ghaziabad
Ghaziabad, India
01.2023 - Current
Bachelor in Commerce - Marketing
Indira School of Commerce & Science
Pune, India
06-2018
Skills
Product Lifecycle Management
Accomplishments
Bajaj Heroes (Distinguish Award), 12/01/19
Bajaj CPP champion (Crosssell), 12/01/20
Bajaj Heroes (Distinguish Award), 12/01/20
Bajaj Heroes (Distinguish Award), 12/01/21
Bajaj Kudos
Bajaj Kudos, 12/01/23
Bajaj Heroes (Distinguish Award), 12/01/23
Timeline
MBA -
IMT Ghaziabad
01.2023 - Current
Manager - Digital Product Finance
Bajaj Finserv
03.2019 - 06.2021
Product Manager - Payments - QR Acquiring Business