Indrajeet Verma
Quality Assurance
Lucknow,UP
Summary
Dynamic and results-driven Quality Assurance Engineer with 4.8+ years of experience, including 2.8 years in Manual & Automation Testing, and recently promoted to Delivery Manager. Skilled in designing and executing test strategies, developing automation frameworks (Selenium + Python), performing API testing, and ensuring high-quality software releases. Experienced in EHR/CRM domain testing, requirement analysis, defect lifecycle management, and Agile methodologies. Strong leadership, communication, and problem-solving skills with a proven track record of driving efficient project delivery and cross-functional collaboration.
Overview
4
4
years of professional experience
Work History
Quality Assurance(Delivery Manager)
Docplix Solutions Pvt Ltd
03.2023 - 11.2025
- Led end-to-end project delivery, ensuring timely milestones and quality benchmarks.
- Acted as the primary point of contact for client communication, requirement gathering, and progress reporting.
- Identified risks, removed blockers, and ensured smooth delivery of releases.
- Monitor sprint progress, resolve blockers, and ensure adherence to Agile processes.
- Maintain direct communication with clients to gather requirements, provide progress updates, and manage expectations.
- 2.8 years of hands-on experience in Manual and Automation Testing.
- Designed and executed detailed test plans, test cases, and test scenarios.
- Performed Functional, Regression, Integration, and System testing across EHR & CRM modules.
- Executed manual test cycles to validate complex healthcare workflows.
- Identified, documented, and tracked bugs via JIRA and ensured timely resolution.
- Validated ABHA creation, digital health ID processes, and interoperability flows.
- Coordinated resources effectively, optimizing utilization across multiple projects simultaneously.
- Managed resources effectively to avoid unnecessary delivery delays.
Technical Support Engineer
Bharat IT Services Pvt Ltd
Lucknow, UP
03.2022 - 02.2023
- Provided L1/L2 technical support for SBI systems, ensuring high availability and issue resolution.
- Troubleshooting software, hardware, and network-related problems across Windows/Linux systems.
- Delivered remote support via AnyDesk, TeamViewer, and screen-sharing tools.
- Installed and configured applications and system updates.
- Ensured customer satisfaction through clear communication and timely solutions.
- Resolved technical issues efficiently, enhancing customer satisfaction and support experience.
- Tested new software and hardware prior to deployment.
IT Recruiter
Best Infosystem Pvt Ltd
Kanpur, UP
02.2021 - 01.2022
- Sourced and screened candidates for diverse technical roles.
- Conducted interviews, evaluations, and negotiations with candidates.
- Built strong relationships with clients and technical teams.
Education
B.Tech - undefined
RBS Engineering Technical Campus
Skills
- Selenium WebDriver
- PyTest
- Selenium Grid
- JIRA
- Python
- Java
- JavaScript
- Postman
- SQL
- GitHub
- HTML5
- CSS3
- Bootstrap
- Test execution
- Test planning
Languages
Hindi
English
Timeline
Quality Assurance(Delivery Manager)
Docplix Solutions Pvt Ltd
03.2023 - 11.2025
Technical Support Engineer
Bharat IT Services Pvt Ltd
03.2022 - 02.2023
IT Recruiter
Best Infosystem Pvt Ltd
02.2021 - 01.2022
B.Tech - undefined
RBS Engineering Technical Campus