Indrajit Kumar Singh
Kamothe
Summary
· A Project Manager with 18 years of experience including IT Infrastructure/ Applications Management, Digital Service Delivery, On Site/Off Site Client Interactions.
· Handling Projects under the hood of Account Management , Data Center Migrations, Data Center Consolidation, New process implementation, Share Market,Technology infrastructure, Process Improvement, Risk & Issue management, Change management, Configurations management and Release management and Atomization with due compliance in various aspects of Project.
· Participated in Smart plan preparation, IT/Infra Assessment, Cost/Feasibility Analysis, Bugs/Issue/Error Pre-awareness, Skill/Knowledge Transfer, Project Transition, Documentation, End to End Project Deployment On/Off Site Support, etc.
· Has an all-round experience with the Technical, financial and Share Market sector giants like Angel One Broking,AnandRathi Securities,Bajaj Financial,Systematix Shares Broker India Pvt Ltd.,LSE Securities,Calcutta Stock Exchange and Regional Stock Exchange.
· Expertise in concepts of end-to-end project planning and implementation from scope management, to activity sequencing, risk analysis to quality management in adherence to quality guidelines and norms with provided time frame work both in UAT and Production environment.
· Expertise in Client Interactions, Account Management & Managing expectations from the Project Stake holders.
· Worked as Project Manager/Rollout Manager/Deployment Manager across multiple locations in Multiple Projects.
· Excellent in client facing role, served as liaison between business owners, end users and technical team. Proven ability in communicating highly technical contents to non-technical people.
· Excellent oral and verbal communication, presentation, and user training skills along with stakeholder management skills. Ability to manage large or multiple projects and handle multiple tasks simultaneously.
Work Experience
Overview
21
21
years of professional experience
1
1
Certification
Work History
AVP – Tech Ops
RTVTech Systems Pvt Ltd.
10.2023 - Current
- Analyzed data to identify areas of improvement, implementing changes that resulted in greater operational efficiency
- Oversaw talent acquisition efforts, selecting top candidates who contributed significantly to organizational success
- Successfully managed change within the organization, ensuring smooth transitions during periods of restructuring or process improvements
- Improved customer satisfaction by streamlining processes and implementing new strategies
- Streamlined communication channels between departments, facilitating better collaboration on projects across the organization
- Led initiatives focused on employee engagement, resulting in higher retention rates and improved workplace morale
- Enhanced team productivity by providing training and mentorship to junior staff members
- Developed and maintained strong relationships with clients, resulting in increased business opportunities
- Managed projects efficiently, ensuring timely delivery and high-quality results
- Interacted well with customers to build connections and nurture relationships
- Trained and guided team members to maintain high productivity and performance metrics
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Managed relationships with external partners such as consultants, vendors, contractors.
- Conducted regular meetings with stakeholders to review performance against goals and objectives.
- Developed and implemented strategic plans to achieve company objectives.
- Led weekly status meetings with project teams in order to track progress against milestones.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented successful business strategies to increase revenue and target new markets.
- Provided leadership, direction, guidance, and support to team members on a daily basis.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Sr. Manager
BSE Technologies Pvt. Ltd.
05.2007 - 10.2023
- Company Overview: a wholly owned subsidiary of BSE Limited (Formally known as Bombay Stock Exchange)
- Provided strong leadership to enhance team productivity and morale
- Implemented and developed operational standards, policies and procedures
- Achieved operational excellence by streamlining processes and implementing best practices
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
- Streamlined internal processes for financial reporting, ensuring accuracy and compliance with regulatory standards
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients
- Collaborated with team members to develop best practices for consistent customer service delivery
IT Officer
Ludhiana Stock Exchange and Securities Limited
01.2004 - 01.2007
- Monitored system performance to ensure proper operation of the network and security protocols.
- Managed IT projects from conception through completion.
- Implemented backup procedures for data recovery in case of system failure or disaster.
- Implemented the Class Backoffice project successfully.
Education
BCA -
IGNOU
12.2003
HSC -
Bihar Intermediate
03.1994
SSC -
Bihar Board
03.1992
Skills
- SQL
- ASP
- HTML
- Windows
- MS Excel
- MS Word
- MS PowerPoint
- Python
Certification
- Supply Chain Management LD2 & SC, Tata Steel Co. Ltd.
- Implementation Of OR Technique In Inventory Control Using Oracle Software
- Inventory Control, Tata Steel Co. Ltd., 01/20/03 to 07/19/03, The Project 'Implementation Of OR Technique In Inventory Control' is basically related to the designing of the software for control of inventory using Or Techniques., Team Member, Form designing, Controlling the Database, 4, Windows 98, WINNT, Developer 2000, SQL Plus, PL/SQL, ORACLE 8i
Projects Handled
- Ludhiana Stock Exchange
- AnandRathi Securities
- SYSTEMATIX Securities India Private Limited
- Angel Broking
- BAJAJ finance
- JKB Financial
- Astha Credit and Securities Private Limited
- Klay Securities
- PhillipCapital (India) Pvt. Ltd
- Calcutta Stock Exchange
Roles And Responsibilities
- Process Management
- Capital Market
- Futures And Option Derivative Market
- Futures Currency Market
- Securities Clearing Settlement Process
- SLBS Segment
- Margin Trading Funding
- Risk Management
- Compliance
- Institutional operations
- Testing Applications
- KYC & KRA
- Training & Mentoring
- Resource Management
- Audit Resolution
Timeline
AVP – Tech Ops
RTVTech Systems Pvt Ltd.
10.2023 - Current
Sr. Manager
BSE Technologies Pvt. Ltd.
05.2007 - 10.2023
IT Officer
Ludhiana Stock Exchange and Securities Limited
01.2004 - 01.2007
BCA -
IGNOU
HSC -
Bihar Intermediate
SSC -
Bihar Board
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