Indrajit Pal

Results-driven ITIL Manager with over [X years] of experience in IT service management, leading a team of 15 professionals to deliver high-quality IT services. Proven track record in implementing ITIL best practices, optimizing service delivery processes, and fostering a culture of continuous improvement. Strong analytical and leadership skills, with a focus on stakeholder engagement and team development.

Experienced ITIL assurance manager with over 8 years of experience in IT industry. Excellent reputation for resolving problems and improving customer satisfaction.

Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of responsibility and training in ITIL. Motivated to learn, grow and excel in Industry.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure mid Senior level position. Ready to help team achieve company goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Derived monthly KPI data to calculate team performance and operation measurement.

Certified ITIL v3 foundation