Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Indra Narayan Rai

Hajipur

Summary

Flexible Network Engineer with exceptional insight when troubleshooting routers, switches and firewalls. A motivated employee with expertise supporting the choice and purchase of hardware and software components.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Network Administrator

Tata consultancy services limited
Chennai
05.2018 - Current
  • Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.
  • Monitored network performance and troubleshooted any issues that arose.
  • Provided technical support to users experiencing difficulties with their networks.
  • Assisted in the design of local area networks and wide area networks.
  • Installed software updates on servers, routers, firewalls, and other network devices.
  • Created documentation detailing all aspects of the network infrastructure and its configuration.
  • Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
  • Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
  • Conducted regular network performance tests and monitoring to ensure high availability and reliability.
  • Implemented network security measures, including VPNs, access control lists (ACLs), and firewalls to protect data and systems.

Senior Software Engineer

Innova solutions
Chennai
01.2016 - 05.2018
  • Installed software updates on servers, routers, firewalls, and other network devices.
  • Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.
  • Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
  • Utilized network management tools for monitoring, configuration management, and issue resolution.
  • Designed, implemented, and maintained local area networks (LANs) and wide area networks (WANs) across multiple locations.
  • Evaluated new technology and network products for potential benefits to the organization.

Senior Support Engineer

Slash support
Chennai
11.2014 - 09.2015
  • Maintained documentation regarding all changes made to the network infrastructure.
  • Assisted in troubleshooting complex networking problems related to LAN and WAN communications.
  • Resolved customer service requests related to networking issues in a timely manner.
  • Configured and tested network hardware such as routers, switches, hubs and bridges.
  • Performed daily system monitoring of the networks and reported any irregularities or performance issues.
  • Coordinated with vendors on installation of new hardware or software components required by the organization.
  • Provided technical support on LAN and WAN equipment installations, configurations and upgrades.
  • Evaluated network performance to optimize traffic flow, maintain security, and improve processes.

Consultant

Sutherland global services
Chennai
03.2013 - 11.2014
  • Configured, installed, and maintained routers, switches, firewalls, and other networking equipment.
  • Resolved hardware and software compatibility issues related to the network environment.
  • Monitored network performance and identified potential areas of improvement.
  • Analyzed and diagnosed complex network problems.
  • Troubleshot network connectivity issues between different locations.
  • Collaborated with internal teams to develop customized solutions that meet customer requirements.

Education

Bachelor of Engineering - Electronics And Communications Engineering

Anna University
Chennai, TN
08-2012

Skills

  • Infrastructure planning and design
  • Cisco,meraki, Aruba switches
  • Cisco wireless routers and switches
  • Fortinet,checkpoint,paloalto Firewall
  • Juniper mist, aruba,cisco wlan access points
  • cradlepoint,wattbox,solarwinds, servicenow
  • Network Security
  • Network Performance Analysis
  • Network debugging
  • Switching protocols

Accomplishments

  • Received multiple client appreciations.
  • Received service commitment award.

Languages

Hindi
First Language
English
Proficient (C2)
C2

Certification

  • CCNP - Cisco certified network Professional
  • cisco certified specialist - Firepower.
  • Cisco certified specialist - Security core.
  • AWS certified solution architect associate.

Timeline

Network Administrator

Tata consultancy services limited
05.2018 - Current

Senior Software Engineer

Innova solutions
01.2016 - 05.2018

Senior Support Engineer

Slash support
11.2014 - 09.2015

Consultant

Sutherland global services
03.2013 - 11.2014

Bachelor of Engineering - Electronics And Communications Engineering

Anna University
Indra Narayan Rai