Indranil Dhar
Head - HR, IR, Statutory Compliances & Administration
Gurugram
Summary
Indranil is a Senior HR & IR Professional with 24+ years of diversified experience across Human Resource Management, Strategic Resource Planning, Consulting & Project Management earlier in the Armed Forces & now in Corporate HR for the past 8 years. During the journey, he has established a keen interest in Culture & Capability Building with a strong focus on MIS Automation, Compliance Management, Improving Customer Experience, along with Process & Performance Excellence.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Head – HR, IR, Compliances & Administration
EverEnviro Resource Management Pvt. Ltd.
02.2023 - Current
- Heading Corporate HR, IR, Statutory compliances, Administration, Project Execution and Greenfield project management
- Managing 17 running projects in the Waste Management spectrum comprising Waste To Energy (WTE), Collection and Transportation (C&T), Construction and Demolition (C&D) and Renewable Natural Gases (RNG)
- Reporting Statutory and Labour compliances to the board of directors comprising PE, Debt and International investors in the organization
- Closed more than 50 plus open cases related to compliance management in a short span of five (5) months
- Proved tangible and successful outcomes within tight deadlines and a fast-paced environment.
- Transitioned the takeover phase from erstwhile organization led by IL&FS to current board of directors post the acquisition of the new entity
- Implemented live online compliance dashboard with MIS system for all administration related activities
- Optimized IR, Compliance and Admin costs by 27% on MTD basis on a YoY comparison
- Developed and implemented comprehensive Industrial Relations strategies to maintain harmonious employee relations, minimize industrial disputes, and foster a positive work environment
- Successfully negotiated collective bargaining agreements, resulting in improved working conditions, increased employee satisfaction, and reduced labor costs
- Oversaw compliance with labor laws, regulations, and statutory requirements, ensuring adherence to relevant legislation and timely filing of necessary documentation
- Managed grievance handling procedures, conducting investigations, and mediating disputes to achieve fair and satisfactory resolutions
- Implemented and administered employee welfare programs, including health and safety initiatives, employee engagement activities, and training and development programs
- Led the administration department, overseeing payroll, benefits administration, personnel records, and other administrative functions
- Implemented HR policies and procedures, ensuring consistency, fairness, and compliance across the organization
- Collaborated with labor unions, employee representatives, and management to build effective relationships and resolve issues in a timely and constructive manner
- Coordinated with legal and compliance teams to manage legal matters related to labor relations and employment contracts
- Updated with industry trends, labor laws, and regulations to provide expert guidance and recommendations to senior management.
Head - Human Resources, IR & Administration
LCGC Resolute Appliances LLP.
02.2020 - 01.2023
- Heading HR for an organization having more than 600 on roll full time employees and 3500 off role associates spread across 5 manufacturing plants in Hyderabad
- Achieved GREEN certification of LED TV plant in 2023 by RBA (Responsible Business Alliance) for complying with RBA code of Manufacturing adhering to the 5 principles of Labour, Environment, Safety, Ethics and Management Principles
- Transitioned the organization from a base of 50 employees and 200 associates to its maximum capacity across three locations in India
- Conceptualized time and attendance management system for 3rd party workers onto a live automated dashboard with real time data analytics
- Successfully kept all factories operational 24*7 during multiple lockdown phases in 2020 with 100% manpower availability thus ensuring highest levels of productivity
- Zero incidents of EHS and POSH violations since inception along with NIL cases of labour related unrest
- Successfully integrated 50% women workers into night shift operations at the factory
- Implemented Performance Management System (PMS) by introduction of fully automated self-appraisal, peer review, appraiser’s review and final review of each step in the appraisal process
- Introduced the concept of functional and organizational moderation in the PMS process
- Implemented HRMS as part of organizational design process for the HR function across the Company
- Carried out compensation benchmarking for creating templates across the organization for new hiring’s and performance appraisal process
- Conceptualized, designed and initiated the process of midterm and final probation appraisal process
- Designed the process of daily, weekly, monthly and quarterly KPI management and review to identify top performers and weed out non performers from the system, post conclusion of improvement plan
- Initiated the new process of Performance Improvement Plan (PIP) for non-performers using predictive analytics and KPI review mechanisms
- Handled all aspects of HR operations including statutory compliances, HR audits, payroll and all aspects related to employee C & B by directing and supervising a strong and independent competent team
- Successfully donning two hats of Corporate HR and Factory HR creating synergy in concepts, thoughts, planning, execution and delivery for 4 EMS factories in Hyderabad handling LED TVs, EMS products, Washing Machines and EMS Backwards integration products.
Head - Human Resources
WaterHealth India Pvt. Ltd.
07.2018 - 01.2020
- Heading Human Resources for India, Ghana, Nigeria and Liberia comprising 600 on roll and 850 off roll employees by leading a HR team of 12 in India and Africa
- Improved ESAT scores from 3.8 to 4.5 in one year by implementing 360-degree action arising from employee feedback and suggestions
- Designed and implemented Performance Analytics, Dashboards metrics, Utilization Rates, Workload Analysis, ESAT and Exit interview analytics
- Successfully cascaded and aligned the WaterHealth Subsidiaries at Ghana, Liberia and Nigeria with end-to-end Organizational processes and systems of WaterHealth India within a span of seven months
- Created the AOP along with the HR budget for two financial years for manpower and cost bookings with all parameters being within 95% adherence to Plan vs Actuals
- Reduced attrition from 36% to 10% in one year by changing the employee life cycle management in the Company
- Implemented Succession Planning for all levels of employees besides rolling out the maiden Career Progression Plan (CPP) for all roles and levels
- Handled 800 + plant locations across India and Africa with no recorded violation of Labour laws, statutory compliances and external audits
- Rolled out the PMS for two FY’s using the Bell Curve method and 180-degree appraisal process
- Carried out Succession planning for all critical roles in the Organization along with implementing Career Progression plan for all levels of employees
- Tailor made employee engagement and retention policy for blue collar workers located on site
- Featured in the 2019 list of Forbes Top 50 Companies in India with Great People Managers in maiden attempt.
HR - Site Relations Head
Mahindra Susten Pvt. Ltd.
07.2016 - 06.2018
- Single point of Contact in the Organization for onsite training, manpower resource & asset relocation, HR policy implementation, employee mentoring for all on-site employees
- End to end process owner for admin, transport, HR, incident management and security related issues for 27 solar project sites (Client sites/Greenfield/Commissioned/Operational /pre-survey stage sites) across the country
- Implemented lean 6 sigma initiatives to improve admin and security related KPIs across all sites by scientific application of KAIZENS & DWM techniques
- Improved internal ESAT scores from 3.97 to 4.45 in two years
- Lead a team of 17 field HR personnel pan India and in the Middle East to monitor performance metrics and KRA fulfillment
- SPOC for admin, labour, regulatory, statutory and admin compliances for 27 project locations pan India and international project locations
- Ensured Zero loss of working days at all project sites by promoting harmonious relations amongst Blue and White collar employees besides handling internal and external stakeholders to drive productivity and output parameters
Second in Command
Indian Army
05.2000 - 06.2016
- Implemented 360-degree HR initiatives including career planning, welfare, documentation, leave planning, appraisals, promotions, succession planning, grievance handling and resolution along with administration of personnel with diverse skill sets/ backgrounds for differing strengths up till 800 personnel
- Responsible for optimum employment of manpower, delegation of responsibilities and coordination between various departments for smooth functioning of the organization and personnel
- Selected on merit as an independent observer on behalf of India in the UN for its mission at Sudan for implementation of the ceasefire agreement
- Conceived, developed, and executed innovative training modules for professional training and HR development for the subunit size of approximately 150 persons
- Awarded merit certificates on three occasions for dedication, commitment and result orientation besides being declared as best subunit leader for seven times in a row
- Nominated and completed the prestigious Defense Services Staff College Course (DSSC) in 2011 – 12 featuring in the top 10 rankings for the qualifying exam process that is cleared by 5% of the officers taking the exams.
Education
PGDM - HR
Narsee Monji Institute of Management Sciences
Mumbai 01.2018 - 01.2020
M.Sc - Defense and Strategic Studies
Madras University
Madras 06.2011 - 05.2012
Skills
Employee engagement and retention analysis
Talent Acquisition
Corporate HR
PMS
Talent Management
AOP and HR Budgeting
Statutory Compliances
HR processes and systems
HR Audits, Legal and Regulatory Compliances
Compensation Benchmarking, HR Budget & Strategy
HR Analytics – Performance Analytics, Dashboards, Utilization Rate, Workload Analysis, Correlation analytics, ESAT and Exit interview analytics
HR Recognition – Featured in the Forbes India list amongst the “Top 50 Organizations in India with Great People’s Managers” for HR Practices in the maiden attempt for the year 2019
RBA Audit compliance certification and management
Employee engagement and retention analysis
Certification
Six Sigma Green Belt, MIQ
Timeline
Head – HR, IR, Compliances & Administration
EverEnviro Resource Management Pvt. Ltd.
02.2023 - Current
Head - Human Resources, IR & Administration
LCGC Resolute Appliances LLP.
02.2020 - 01.2023
Head - Human Resources
WaterHealth India Pvt. Ltd.
07.2018 - 01.2020
PGDM - HR
Narsee Monji Institute of Management Sciences
01.2018 - 01.2020
HR - Site Relations Head
Mahindra Susten Pvt. Ltd.
07.2016 - 06.2018
M.Sc - Defense and Strategic Studies
Madras University
06.2011 - 05.2012
Second in Command
Indian Army
05.2000 - 06.2016