Overview
Work History
Education
Skills
Extra-Curricular Activities
Computer Skills
Disclaimer
Personal Information
Certification
Timeline
Generic
INDRANIL ROY

INDRANIL ROY

Customer Service Associate
HOOGHLY

Overview

2026
2026
years of professional experience
4025
4025
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Practitioner

CONCENTRIX DAKSH

Customer Service Executive

STARTEK AEGIS

Customer Service Associate

AMAZON.COM
05.2023 - 03.2025
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.

Education

X - undefined

DUNLOP ENGLISH MEDIUM SCHOOL

XII -

DON BOSCO,BANDEL

Graduation -

SERAMPORE COLLEGE (COMMERCE)

Skills

Advanced Financial Accounting

Extra-Curricular Activities

Former President, Serampore College Students’ Union, TTIS School Quiz, Inter College Quiz Competition, Watching sports, Studying general knowledge

Computer Skills

  • Certificate in Advanced Financial Accounting, Ramkrishna Mission Shilpa Mandir Computer Centre (R.K.M.S.C.C)
  • Basic knowledge in M.S Office

Disclaimer

The data provided above is true to the best of my knowledge.

Personal Information

  • Father's Name: Biswajit Roy
  • Date of Birth: 04/12/91
  • Nationality: Indian

Certification

Advanced Financial Accounting

Timeline

Customer Service Associate

AMAZON.COM
05.2023 - 03.2025

X - undefined

DUNLOP ENGLISH MEDIUM SCHOOL

Practitioner

CONCENTRIX DAKSH

Customer Service Executive

STARTEK AEGIS

XII -

DON BOSCO,BANDEL

Graduation -

SERAMPORE COLLEGE (COMMERCE)

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INDRANIL ROYCustomer Service Associate