INDRANIL ROY
Customer Service Associate
HOOGHLY
Overview
2026
2026
years of professional experience
4025
4025
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Practitioner
CONCENTRIX DAKSH
Customer Service Executive
STARTEK AEGIS
Customer Service Associate
AMAZON.COM
05.2023 - 03.2025
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Education
X - undefined
DUNLOP ENGLISH MEDIUM SCHOOL
XII -
DON BOSCO,BANDEL
Graduation -
SERAMPORE COLLEGE (COMMERCE)
Skills
Advanced Financial Accounting
Extra-Curricular Activities
Former President, Serampore College Students’ Union, TTIS School Quiz, Inter College Quiz Competition, Watching sports, Studying general knowledge
Computer Skills
- Certificate in Advanced Financial Accounting, Ramkrishna Mission Shilpa Mandir Computer Centre (R.K.M.S.C.C)
- Basic knowledge in M.S Office
Disclaimer
The data provided above is true to the best of my knowledge.
Personal Information
- Father's Name: Biswajit Roy
- Date of Birth: 04/12/91
- Nationality: Indian
Certification
Advanced Financial Accounting
Timeline
Customer Service Associate
AMAZON.COM
05.2023 - 03.2025
X - undefined
DUNLOP ENGLISH MEDIUM SCHOOL
Practitioner
CONCENTRIX DAKSH
Customer Service Executive
STARTEK AEGIS
XII -
DON BOSCO,BANDEL
Graduation -
SERAMPORE COLLEGE (COMMERCE)