Overview
Work History
Education
Skills
Certification
Disclaimer
Personal Information
Timeline
Generic

INDRESH VIKRAM SINGH

Faridabad

Overview

1
1
Certification
13
13
years of professional experience

Work History

Deputy Manager-Inside Sales

TO THE NEW
Noida
06.2016 - 09.2025
  • Led Sales Operations and Salesforce CRM administration, managing data integrity, user administration, lead lifecycle, campaign management, dashboards, and executive reporting
  • Designed and optimized lead assignment processes, improving operational efficiency and ensuring timely distribution of sales opportunities across global teams
  • Administered enterprise sales and marketing platforms, including Salesforce, HubSpot, ZoomInfo, Crunchbase, LinkedIn Sales Navigator, and Lusha, driving user adoption and platform optimization
  • Developed scalable research frameworks and executed qualitative and quantitative market research across ANZ, EMEA, UK, and North America to support business growth
  • Conducted market, competitive, account, and prospect research, delivering actionable insights for Sales, Marketing, Product, and Executive Leadership
  • Performed market sizing, industry segmentation, Total Addressable Market (TAM), and opportunity analysis to identify high-growth accounts and target markets
  • Researched technology landscapes, including Cloud, DevOps, AI/GenAI, Data Engineering, AEM, and Digital Transformation, to support strategic business development
  • Developed industry intelligence across BFSI, SaaS, Healthcare, Manufacturing, Supply Chain, Oil & Energy, Retail, Telecom, and iGaming to support strategic account planning.
  • Led, coached, and mentored a high-performing team of research analysts, driving productivity, quality, and continuous process improvement
  • Partnered with cross-functional leaders to align research, sales operations, and go-to-market strategies with revenue growth objectives
  • Created executive-level company profiles, competitive analysis, and account intelligence reports to strengthen sales engagement and strategic planning
  • Automated reporting and established CRM data governance standards, providing leadership with real-time visibility into pipeline performance, lead management, and key operational KPIs

Sr. Research Analyst

Binary Semantics Ltd
Gurgaon
11.2013 - 05.2016
  • Worked as Sr. Research Analyst with Knowledge & Information Management Services (KIMS) team
  • Gathering raw information from a broad range of resources; organizes, analyses and synthesizes the findings into an appropriate end product / report
  • Preparing table of contents, scope and determining feasibility for a particular project/report, based on research objective
  • Identifying the major drivers, restraints, key trends and opportunities of the market, as per the research objective
  • Conduct Porter's Five Forces Analysis and SWOT Analysis for clients
  • Study of competitive landscape, product portfolios' & risk analysis and presented findings, conclusion & recommendations to client
  • Responsible for client support-queries, communication and presentation

Sales Support Executive (Pre Sales)

Emtec Software India Pvt. Ltd
Bangalore
04.2012 - 10.2013
  • Collaborated with Client Directors to identify, develop, and convert business development opportunities into revenue-generating engagements
  • Leveraged internal and external networks to generate new opportunities and build strong relationships with key stakeholders
  • Engaged with senior executives at client organizations to identify strategic opportunities and support business growth initiatives
  • Supported sales teams during critical engagements by providing insights, proposal support, and strategic inputs to drive deal closures
  • Managed end-to-end RFP/RFI processes, including proposal responses, Statements of Work (SOW), response customization, and submission tracking
  • Coordinated with Sales and Operations teams to ensure accurate, timely, and high-quality proposal submissions within strict deadlines
  • Analyzed competitive intelligence, market trends, and industry insights to develop strong value propositions and identify growth opportunities
  • Conducted company, industry, process, and solution research to support business development, market expansion, and strategic planning
  • Designed surveys, analyzed primary and secondary research data, and created presentations to deliver actionable business insights.
  • Developed long-term client relationship strategies by maintaining effective communication and identifying future partnership opportunities

Education

MBA - Information System Management

University of Petroleum & Energy Studies
Dehradun, Uttarakhand
05-2011

B.TECH - Computer Science

IEC College of Engineering & Technology
Gr. Noida, Uttar Pradesh
05-2008

Skills

  • Microsoft Office: Word, Excel, PowerPoint
  • Salesforce CRM administration
  • Lead lifecycle management
  • Market research methodologies
  • Data analysis
  • Team leadership
  • Industry trend analysis
  • Customer relationship management (CRM)
  • Business development understanding
  • Google drive

Certification

  • ChatGPT and GPT-4 LLM Guide- Prompt Engineering for Everyone
  • 2 Days Generative AI Mastermind
  • Introduction to Generative AI
  • 3-hours Advanced Excel Workshop
  • SAP BI Training from Aminno Software, Bangalore

Disclaimer

I declare that the details above are correct and true to the best of my knowledge.

Personal Information

Date of Birth: 07/01/85

Timeline

Deputy Manager-Inside Sales

TO THE NEW
06.2016 - 09.2025

Sr. Research Analyst

Binary Semantics Ltd
11.2013 - 05.2016

Sales Support Executive (Pre Sales)

Emtec Software India Pvt. Ltd
04.2012 - 10.2013

MBA - Information System Management

University of Petroleum & Energy Studies

B.TECH - Computer Science

IEC College of Engineering & Technology
INDRESH VIKRAM SINGH