Summary
Overview
Work History
Education
Skills
Professional Profile
References
Languages
Personal Information
Timeline
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INDU BALA

INDU BALA

Dubai

Summary

Results-driven professional seeking to contribute to an organization that values dedication and hard work. Proven ability to enhance operational efficiency and drive positive outcomes through strategic initiatives. Committed to fostering an environment of growth and success, while aiming for competitive remuneration aligned with performance.

Overview

14
14
years of professional experience

Work History

Sales Manager (US & Canada)

Ship Secure Inc.
01.2023 - 01.2024
  • Setting sales goals and targets, and monitoring the team's performance to ensure they are met or exceed
  • Connecting with new potential customer through calls, chats and e-mails
  • Maintaining Data of Carriers and owner operators for future assistance in trucking
  • Training and coaching sales representatives to enhance their product knowledge, sales skills, and customer service standard
  • Reach out to existing and potential customers to set the margin between carrier and customer and offering services through calls, chats and email
  • Planning the strategy for sourcing business through various activities
  • Coordinating with Accounts team for timely and proper invoicing

Deputy Manager

Just Dial
Chandigarh
01.2020 - 01.2023
  • Company Overview: Just Dial is one of the leading Tele promoting and Sales platform for retailers in the region with 250+ retailers as clients
  • The corporate office located in Chandigarh is the main hub for its entire inhouse team for promoting various local retail brands and manufacturers on the digital space
  • Recognized by the Management for strong performance in retail planning and Marketing
  • Achieved successful double-digit year growth consistently from (2020 to 2023)
  • 100% Achievement on all key performance parameters (Sales, Margins, Clients) consistently for three years
  • Leading a team of multiple employees (Marketing Planner, Quality assurance, Data entry executive, Graphic designer, Client data base)
  • Key participant in launching Online and Off-line marketing Strategies
  • Achieved break through in bring new clients into company profile
  • Handling Tele Sales team and reviewing team performance
  • Scheduling and preparing presentation for clients and converting it into sales
  • Making use of professional relationship network to convert new clients
  • Planning the strategy for sourcing business through various means and activities
  • Measuring team performance and communicating goals and quotas to them
  • Encouraging and motivating team members as they work towards reaching their and company goals
  • Monitoring and reviewing team working ethics to ensure quality service and compliance within applicable policies and ethically correct practice
  • Analyzing the performance of the team member and preparing and setting monthly and weekly sales target
  • Reach out to existing and potential customers to present our product and service offering
  • Just Dial is one of the leading Tele promoting and Sales platform for retailers in the region with 250+ retailers as clients
  • The corporate office located in Chandigarh is the main hub for its entire inhouse team for promoting various local retail brands and manufacturers on the digital space

Centre Head

Unique Study Base Academy
Shimla
01.2018 - 01.2019
  • Company Overview: A leading academic and all entrance exam preparation institute with modern and unique way of teaching and helping them to achieve their career and academic goals
  • Hiring and Training staff according to need and subject allocation
  • Guiding managers in evaluating performance and formulate ideas for future endeavors
  • Making use of relationship built with parents/students to increase academy’s business and improving teaching standards
  • Planning the strategy for sourcing business through various promotional activities
  • Planning and improving academic course according to and in accordance to student’s future, while keeping parents, students and teachers in loop
  • Work effectively with the Managing Director to implement various cost – effective policies and procedures and help maximize the revenue thus enhancing the profitability of the company
  • Implement necessary checks and balance to mitigate operational risks across all departments and to ensure the best interest of the organization
  • A leading academic and all entrance exam preparation institute with modern and unique way of teaching and helping them to achieve their career and academic goals

Assistant Manager, Operations

Shimla Goel Buildwell
Shimla
01.2014 - 01.2018
  • Company Overview: Top most real estate brokers in Himachal, India with HQ in Shimla with turn over of 2 million per month
  • A well-known name for buying, selling and leasing property
  • Manage the day to day operations in accordance with company policies and standards to maximize profitability and efficiency
  • Develop strategic goals which will help make a significant impact on growth of the company
  • Develop training calendar and training methods which will determine information on various strategic action plans and reviews for the departments
  • Guiding Branch Manager in implementing various cost-effective policies and procedures and help maximize the revenues thus enhancing the profitability of the company
  • Supervise and administer all the sales and leasing agents to ensure maximum compliance with all policies and procedures
  • Prepare operational reports for the Branch Manager
  • Liaising with the regulatory and governing bodies like Himachal Pradesh Land Department, Rent Dispute Committee, Shimla Municipality and Civil Defense to ensure that all the revenue generating departments adhere to the set legal framework governing the real estate laws of HP
  • Implement necessary checks and balance to mitigate operational risks across all departments and to ensure in the best interest of the company
  • Top most real estate brokers in Himachal, India with HQ in Shimla with turn over of 2 million per month
  • A well-known name for buying, selling and leasing property

Tele Marketing Supervisor

Club Mahindra Holidays & Resorts
Chandigarh
01.2010 - 01.2014
  • Company Overview: One of the Best tours, travels and holiday selling brands in India
  • With access to 140+ resorts in India and abroad
  • Planning the strategy for sourcing business through various promotional activities
  • Handling Tele Marketing Executive team
  • Make use of relationship built with the existing customers to increase client base and making new clients
  • Guiding Branch Manager in implementing various cost-effective policies and procedures and help maximize the revenues thus enhancing the profitability of the company
  • Supervise and administer all the sales and leasing agents to ensure maximum compliance with all policies and procedures
  • Prepare operational reports for the Branch Manager
  • Analyzing business potential, conceptualize & execute strategies to drive sale
  • Preparing reports of work performed in a day and analyzing the work done to pin -out the mistakes and building skills for next working day
  • Hiring and training staff according to need and job allocation
  • Assisting manager in evaluating performance and formulate ideas for upcoming week/month
  • Maintain prospect database and updating client information
  • Scheduling, Presentation and appointments according to customer requirements
  • One of the Best tours, travels and holiday selling brands in India
  • With access to 140+ resorts in India and abroad

Education

Master of Arts - English, Public Admininstration And History

Himachal Pradesh University
Shimla, India
03-2013

MASTERS BUSINESS ADMINISTRATION - HR&MARKETING

Punjab Technical University
India

Skills

  • Sales Strategy Development
  • Budget Optimization
  • Excellent commercial awareness
  • Category management
  • Negotiation skills
  • Range development
  • Strategic planning
  • Assortment planning
  • Team management
  • Commercial awareness
  • Workforce Development Skills
  • Product Marketability
  • Quality Assurance
  • Analytical skills
  • Accountability/Ownership
  • Quality management
  • Daily operations
  • Commercial Thinking

Professional Profile

With 14+ years of Sales and Marketing industry, I’ve honed my skills in driving revenue growth, building strong customer relationships, and developing strategic marketing campaigns that deliver results.

Self-motivation has driven me to achieve targets consistently and progress further in every new role shouldered with responsibility during past decade.

My expertise spans a variety of industries, including [mention industries you’ve worked in], where I’ve led cross-functional teams, crafted innovative marketing strategies, and utilized data-driven insights to optimize sales performance. I have a strong track record of increasing market share, launching successful products, and delivering high-impact campaigns across both digital and traditional channels.

Throughout my career, I’ve been passionate about staying ahead of industry, utilizing new technologies, and continuously learning to adapt to the ever-changing landscape of sales and marketing. I take pride in being a result-oriented leader who thrives on collaboration, creativity, and achieving measurable outcomes

References

Available Upon Request

Languages

  • English
  • Hindi
  • Punjabi

Personal Information

  • Title: SR SALES
  • Date of Birth: 01/28/87
  • Nationality: Indian
  • Marital Status: Single

Timeline

Sales Manager (US & Canada)

Ship Secure Inc.
01.2023 - 01.2024

Deputy Manager

Just Dial
01.2020 - 01.2023

Centre Head

Unique Study Base Academy
01.2018 - 01.2019

Assistant Manager, Operations

Shimla Goel Buildwell
01.2014 - 01.2018

Tele Marketing Supervisor

Club Mahindra Holidays & Resorts
01.2010 - 01.2014

Master of Arts - English, Public Admininstration And History

Himachal Pradesh University

MASTERS BUSINESS ADMINISTRATION - HR&MARKETING

Punjab Technical University

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