Summary
Overview
Work History
Education
Accomplishments
Certification
Software
Honor Awards
Timeline
OperationsManager

Indu Bala

Technical Team Lead

Summary

Results-oriented and innovative Technical Lead with 13+ years of experience. Easily communicates complex technical requirements to non-technical stakeholders. Excellent leadership record of leading development teams in enterprise-wide development projects.

Overview

14
14
years of professional experience
2
2
Certifications

Work History

Senior Software Engineer

S&P Global
03.2022 - Current
  • Accountable for implementing the architectural vision for assigned features or components, driving team understanding, and actively seeking feedback. Collaborates with architects to shape and refine the architectural direction.
  • Architecting, designing, and developing scalable React and .NET applications to meet business requirements.
  • Contribute to all phases of the software development lifecycle, including development, testing, debugging, documentation, and support.
  • Responsible for defining and managing the non-functional requirements of systems and solutions, ensuring performance, maintainability, and stability are prioritized and met.
  • Collaborate effectively with customers, business users, and IT teams to ensure alignment and meet project objectives.
  • Implemented multiple technologies (React / Redux / Express / NodeJS/ .NET/ MVC ) to smoothly deliver the projects within timelines and accuracy.
  • Maintained 99% up-time during market hours, and with high traffic volume for high-profile financial clientele
  • Developed comprehensive technical design documents that facilitated seamless implementation by the team.
  • Managed 6 clients and led a team of 10+ developers.
  • Followed Agile methodologies for project deliveries
  • Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
  • Regularly reviewed peer code contributions, offering constructive feedback to enhance overall product quality.
  • Collaborated with cross-functional teams to design innovative software solutions.
  • Mentored junior developers, fostering professional growth and enhancing team productivity.

Software Engineer

S&P Global/IHS Markit
01.2021 - 03.2022
  • Developed frontend and backend web systems using programming languages (HTML, CSS, JavaScript, TypeScript, C#), framework (React), build tools (Webpack), and version control (Git)
  • Used ELK stack (Kibana/Grafana) to visualize data from the web servers
  • Used Traefik/Nomad for container management and Consul for service discovery
  • Troubleshoot issues in the production environment

Associate II Software Engineer

S&P Global/IHS Markit
01.2018 - 12.2020
  • Develop cross-browser front-end apps using JavaScript/JQuery, HTML, CSS, and other languages as required
  • Develop and maintain code bases
  • Develop, review, test, and debug code
  • Explore new development practices, web standards, and interactive displays and message their discoveries to the team and employ them on projects where appropriate

S/W ENGINEERING SENIOR ANALYST

Accenture
02.2016 - 12.2017
  • Design and develop applications utilizing React.js, MVC architecture, Flux pattern, and SQL for data management, ensuring efficient and scalable solutions.
  • Translate business requirements into functional application components, ensuring alignment with technical specifications and user needs.
  • Collaborate with Business Analysts to further discuss and refine requirements.

Business Technology Analyst

Deloitte Consulting
04.2014 - 01.2016
  • Developed and provided bug resolutions for internal portal which would enable unified requisition and provisioning for all CMT tools and Services.
  • Produced detailed reports using the Site Catalyst tool to provide senior management with actionable insights and data-driven recommendations.
  • Managed user inquiries and served as the L2 Support Lead, handling escalations and ensuring timely resolution of complex issues.

Software Engineer

Wipro Infotech
08.2011 - 04.2014
  • Involved in Crystal reports development, and Optimization of code/DB/Unit testing.
  • Handled offshore development and client interactions to ensure project success and alignment.
  • Developed, maintained, and provided production support for various modules in the E-governance project.

Education

Bachelor in Technology - Computer Science

Punjab Technical University
Jalandhar, India
04.2001 -

Accomplishments

  • Promoted to Technical Lead position after just 12 months of employment.
  • Provided extensive documentation on apps to clients outlining all aspects of the implemented updates and changes, resulting in a 70% reduction in client support calls.
  • Developed technical documentation to resolve issues, resulting in a monthly time savings of over 100 hours.
  • Developed web components for a major client, enabling the CTO to integrate them in under 10 minutes using the provided documentation and configuration.
  • Mentored 30+ new employees to bring them up to speed on projects, resulting in quicker overall completion milestones.

Certification

Exam 486: Developing ASP.NET MVC Web Applications

Software

React

AspNet MVC

Node JS

Apigee

Dotcom

Grafana

Kibana

SQL

CSS

GIT

Agile

Jenkins

REST

JEST

Prometheus

Traefik

Consul

NET Core

Web API

Honor Awards

Star Award - 07/2021

  • Smooth transition of client from US to India while building new team and deliver important milestones for the client.


Spotlight Award - 03/2019

  • Indu has been major contributor to the success of deliveries of major and complex functionality parts. She has been a critical reviewer which helped team catching up bugs and fix them early hence improved delivery quality and effort.


Applause award - 09/2015

  • Applause award and cash prize in Deloitte for best contribution to clients

Timeline

Senior Software Engineer

S&P Global
03.2022 - Current

Software Engineer

S&P Global/IHS Markit
01.2021 - 03.2022

Associate II Software Engineer

S&P Global/IHS Markit
01.2018 - 12.2020

S/W ENGINEERING SENIOR ANALYST

Accenture
02.2016 - 12.2017

Business Technology Analyst

Deloitte Consulting
04.2014 - 01.2016

Software Engineer

Wipro Infotech
08.2011 - 04.2014

Bachelor in Technology - Computer Science

Punjab Technical University
04.2001 -

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Indu BalaTechnical Team Lead