Summary
Overview
Work History
Education
Skills
Training Programs
Personal Information
Visa Details
Languages
Awards
References
Timeline
Generic
Indu Mandanna

Indu Mandanna

Bangalore

Summary

I am a management professional with 14+ years of professional experience in Administration & Facilities (Workplace Services), Corporate Security/ Resilience, PMO, CSR and Human Resources role. With my years of work experience, especially in fast-paced and deadline driven environments—my capabilities are honed to deliver on results that demand strong organizational, analytical, and interpersonal skills. My key strengths include conceptualizing solutions to address difficult situations and employing practical and cost-effective strategies, wherever required. I possess effective communication and team management skills that have helped me excel in most people management and program management roles in a corporate organization. Veteran Program manager bringing 15+ years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker. Diligent employee facing role with over 15+ years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation. Veteran Program manager bringing 15+ years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker.

Overview

16
16
years of professional experience

Work History

Corporate Security Manager

M/s Nike India Pvt Ltd
05.2022 - Current
  • I have been responsible for Security Management, Business Principals, Product and Asset Security, Physical Security, Investigations, BCP/ Crisis Management, Information Security and Stakeholder Management for the respective function.
  • Gained strong leadership skills by managing projects from start to finish.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Developed strong communication and organizational skills through working on group projects.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Resolved problems, improved operations and provided exceptional service.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to learn quickly and adapt to new situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.

Workplace Manager

Nike India
07.2018 - 04.2022
  • I have been responsible for complete admin/facilities, Real estate, Nike Play, Travel Management and handle all internal events, audits and create policies for the respective function.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved safety procedures to create safe working conditions for workers.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Launched quality assurance practices for each phase of development
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established team priorities, maintained schedules and monitored performance.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Developed detailed plans based on broad guidance and direction.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Talent Manager

M/s GetUpforChange Services Pvt Ltd
09.2017 - 06.2018
  • I have been responsible for the talent support operations of the organization and have been involved in all aspects of HR support operations that occur in the lifecycle of an associate.

Corporate Workplace Services Operations Lead

M/s Cognizant Technology Solutions
06.2006 - 08.2017
  • I have been responsible for contributing to the development of admin (CWS) communications activities, achieving corporate objectives by overseeing communication aimed at a select target audience, and coordinating work related to communication activities.

Education

Master’s in Business Administration - HR & Project Management

Department of Business Administration, Karnataka State Open University

B.A. (HPS) -

Kuvempu University – Shimoga

PUC -

Cauvery Women’s College- Coorg, Karnataka Education Board

S.S.L.C -

St Anne’s Convent School - Coorg, Karnataka Education Board

Skills

  • Business Administration
  • Strategic Planning
  • Project Management
  • Business Planning
  • Negotiation
  • Time Management
  • Team Leadership
  • Complex Problem-Solving
  • Cross-Functional Teamwork
  • Verbal and Written Communication
  • Brand Management
  • Budget Control
  • Innovation Management
  • Cross-Functional Team Management
  • Key Performance Indicators
  • Operations Management
  • Policy Implementation
  • Contract Management
  • Performance Management

Training Programs

  • Travel
  • Safety & Security
  • Health Management
  • Top Fortune 500 companies
  • Office Safety
  • Corporate Social Responsibilities
  • Client Interfacing Skills
  • Time Management
  • Stress Management
  • Advanced Excel
  • Effective Communication Skills
  • Accent Neutralization
  • Kaizen
  • Emergency Response Trainings
  • First Time Leader
  • Global Etiquettes
  • Compliances Management
  • PMP entry course
  • Six Sigma entrance classes

Personal Information

  • Passport Number: V8691787
  • Date of Birth: 09/16/85
  • Gender: Female
  • Marital Status: Married

Visa Details

  • US, B1, 12/31/26
  • Canada, 2024

Languages

  • English
  • Hindi
  • Kannada
  • Coorgi

Awards

  • Associate of the Year award in 2007
  • Best Performer quarterly award multiple times
  • Directors Commendation award from Testing Horizontal
  • Individual Excellence Award from CSP Vertical
  • On Stage Most Valuable Person award from TAG
  • Maximum Contribution award from Cognizant BLR
  • Awarded as Idea Champion & Innovation Specialists
  • Multiple awards for CSR, Innovations & 5S

References

Will be provided on request

Timeline

Corporate Security Manager

M/s Nike India Pvt Ltd
05.2022 - Current

Workplace Manager

Nike India
07.2018 - 04.2022

Talent Manager

M/s GetUpforChange Services Pvt Ltd
09.2017 - 06.2018

Corporate Workplace Services Operations Lead

M/s Cognizant Technology Solutions
06.2006 - 08.2017

Master’s in Business Administration - HR & Project Management

Department of Business Administration, Karnataka State Open University

B.A. (HPS) -

Kuvempu University – Shimoga

PUC -

Cauvery Women’s College- Coorg, Karnataka Education Board

S.S.L.C -

St Anne’s Convent School - Coorg, Karnataka Education Board

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Indu Mandanna