Owner-Manager
- I am a collaborative team player with excellent communication skills.
- Oversaw budgeting and financial management.
- Researched potential partners in order to expand services offered.
- Provided direction and guidance to employees.
- Responded promptly to customer complaints or issues related to the restaurant's services or products.
- Monitored customer feedback to ensure satisfaction with menu items and services provided.
- Negotiated contracts with vendors for food, equipment, and supplies.
- Managed food preparation, guest interaction, quality control, and customer relations.
- Hired, trained, and motivated staff to fill all restaurant openings.
- Optimized profits by controlling food, beverage, and labor costs.
- Distributed food to service staff for prompt delivery to customers.
- Processed payments using POS system and accepted cash, credit cards, and checks.