Indumathi V
Chennai,MH
Summary
* Agile Product Owner, Business Analyst /SME / CSPO certified with 9 years of progress experience in successfully executing projects in retail banking domain with a strong know-how on Customer Onboarding , Product Onboarding , Cards & Payments.
* Have proven experience of independently handling projects; from discovery to the release of a solution and post production adoption .
* Experience in data analysis, SDLC methodology (Agile, SCRUM, Waterfall) and Gap analysis .
* Proficient in researching and evaluating issues, mitigating project risks, and impacts to deliver customer satisfactory solutions, excellent organizational skills handling multiple projects.
* Proficient in UAT (user acceptance testing), Functional Testing and System Integration Testing (SIT) .
* Strong experience with Agile Scrum process along with Backlog Management and Wiki systems such as Jira , Confluence and Azure ADO .
Overview
10
10
years of professional experience
Work History
Product Owner
Standard Chartered Bank
02.2022 - Current
- Responsible for
- Key Deliverables:
- Gathering business requirements from various departments to ensure the data is migrated to work with the new systems and the downstream applications
- Responsible for creating, reviewing, and accepting user stories in rally through the PI
- Timely delivering qualitative features having workflows, APIs & UI/UX pages
- Leading the building, maintenance and re/prioritizing the program backlog into stories for implementation based on user value and time
- Working closely with counterparts in product management to align on the vision, program backlog, and roadmap
- Used various data tools such as Kafka & Hadoop to perform data analysis during development phase
- Designed product features and enhancements that improved production performance by 25% and significantly reduced error rates for basic use cases
- Facilitating release planning, sprint planning, and retrospectives and responsible for creating tasks and writing stories in Rally & Confluence
- Leading and coordinating scrum and release activities for a cross-product, cross-group, multiple team product release that allowed the release to ship ahead of schedule
- Working with product management & development team to promote good, consistent UX/UI design
- Responsible for communicating project status bi-weekly to business stakeholders
- Providing guidance in troubleshooting problems within the application in all environments including Production using knowledge of end-to-end architecture, logs, traces
- Protected teams from over-commitment, managed backlog, prioritized resolution of defects/bugs.
Product Owner
Arrivia
11.2018 - 01.2020
- Retail Banking)
- The scope of the project is to deliver a compliant bank marketing ecosystem that enables USAA Bank to return to market via simplified, standardized, and automated processes that fully mitigate compliance and operations risk and meet member and membership needs in an effective and efficient way
- Key Deliverables:
- Owned and maintained a prioritized work backlog for a multiple agile team
- Product backlog included complete features with acceptance criteria so that they are consumable and testable by the agile team or program
- Reviewed and accepted output of I/T and/or business development to ensure specified acceptance criteria have been completed
- Identifies and handles existing and emerging risks that stem from business activities and the job role
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled
- Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers, and others to develop, implement, solution and release in alignment with program, portfolio, or product road maps
- Partners with sponsors, stakeholders, and IT to facilitate the translation of business requirements from relevant business processes, gaining a developing understanding of the needs, measures, and risks & controls for the improvement area
- Active participation in multiple agile ceremonies such as daily scrum, sprint planning, backlog grooming, retrospective and PI planning
- Direct representation of the business with one or more delivery teams throughout the product delivery cycle.
Product Owner
Arrivia
01.2016 - 11.2018
- Consumer Product)
- The scope of the platform includes Derivatives/Options Processing (American Equity, Escrow, Index), Pooled Fund Processing Loans and Capitalized Alternative Asset transaction initiation, order management, trade execution, portfolio management, settlement, reporting and operational workflow
- Key Deliverables:
- Developing quality measures and procedures for improving bug testing and reporting and evangelized them within the division
- Identifying and remediate problems, impediments, and defects that could delay the demo and delivery of the user stories in the Agile delivery cycle
- Meeting regularly with Business and internal stakeholders to understand the company's plans for the Derivatives processing
- Collaborating with developers and scrum masters to determine time estimates to calculate the total number of hours that the team will require to complete the Sprint
- Performing variance analysis to enhance the functional accuracy, by leveraging the existing functional structure and conducting the reconciliation on the transactions processing to analyze the breaks and assign it to the respective groups
- Leading multiple tasks to implement best practices by documenting, tracking end to end life cycle review and signoff processes
- Participating in daily stand-ups to make sure that each member provides a status update of the previous day's tasks
- Providing guidance in troubleshooting problems within the application in all environments including Production using knowledge of end-to-end architecture, logs, traces
- Protected teams from over-commitment, managed backlog, prioritized resolution of defects/bugs
- Environment: Angular 2.0, Wiki, Oracle SQL Developer, Confluence, CA Agile Rally
Business Analyst
Angi Homeservices Inc.
12.2014 - 12.2015
- Documented all the business requirements by writing business requirements document (BRD) and functional requirements document (FRD)
- Organized JAD sessions, conference calls with various stake holders and business process analyst for project delivery management and data mapping respectively
- Wrote SQL queries to check the validity of the data being extracted and performed regular check on data validity
- Created data mapping, functional field mapping and created reports using MS access and MS excel for requirements and issue tracking
- Reviewed system performed functionality test and assisted users in UAT testing by drafting the user manual
- Environment: Oracle database, MS Visio, UML, MS excel, and SQL
Education
MBA - Human Resources Management
Madras University
ChennaiBachelor of Technology, India - Information Technology
Panimalar Institute of Technology
ChennaiSkills
- Product Roadmap
- Backlog Management
- Agile frameworks & Methodology
- Design thinking , Problem-Solving
- Data-driven decision-making
- Stakeholder / Client Management
- Release Management
- JIRA, Confluence,Azure ADO , Oracle SQL Developer, MS Excel, MS Office,
- SharePoint, Mural, JSON, Postman
Timeline
Product Owner
Standard Chartered Bank
02.2022 - Current
Product Owner
Arrivia
11.2018 - 01.2020
Product Owner
Arrivia
01.2016 - 11.2018
Business Analyst
Angi Homeservices Inc.
12.2014 - 12.2015
MBA - Human Resources Management
Madras University
Bachelor of Technology, India - Information Technology
Panimalar Institute of Technology
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