INDUSHREE G

System Administrator

SPM INDIA LTD

02.2020 - Current

Managed system configurations and user access controls to ensure data integrity and security across all platforms.
Automated routine backup processes using PowerShell scripts, reducing manual intervention and minimizing risk of data loss.
Provided technical support for network issues, resolving incidents swiftly to maintain system uptime and enhance user productivity.
Conducted regular system audits to identify vulnerabilities, implementing updates and patches in accordance with best practices to protect sensitive information.
Trained new staff on system administration protocols and troubleshooting techniques, fostering a knowledgeable team environment for ongoing support efforts.
Collaborated with cross-functional teams to develop and implement IT policies that improved operational workflows and compliance standards.
Monitored server performance metrics using monitoring tools, proactively addressing potential issues before they impacted service delivery.
Developed detailed documentation for system procedures and configurations, ensuring clarity of operations for current and future staff members.
Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
Improved security measures by conducting vulnerability assessments and applying necessary patches.
Managed onboarding and offboarding of employees.
Monitored networks and network devices to resolve technical problems quickly.
Resolved issues and escalated problems with knowledgeable support and quality service.
Installed and configured network printers and other peripheral devices.
Diagnosed and executed resolution for network and server issues.
Planned and implemented upgrades to system hardware and software.
Developed and documented network policies, procedures and standards.

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