Infan Rennish Franklin
Chennai
Summary
Accomplished Data Visualization Engineer at Comcast, specializing in Tableau reporting and stakeholder engagement. Proven track record of developing over 50 interactive dashboards, enhancing user experience, and automating reporting processes. Adept at mentoring teams and driving data-driven insights, leveraging strong analytical and communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Data Visualisation Engineer – 4
Comcast/SKY
06.2023 - Current
- Developed over 30 interactive dashboards for ITSM, enhancing incident, problem, and change management visibility.
- Created reusable Tableau templates and documentation for development best practices.
- Provided technical mentorship to junior data visualization engineers, guiding design practices and resolving technical issues.
- Conducted thorough data analysis to generate new insights and KPIs, improving existing dashboards for user experience.
- Engaged stakeholders in discussions to clarify business priorities and collaborate on achieving results.
- Established a data visualization framework with documentation on best practices, dashboard templates, and service account management.
- Managed various data activities including dashboard design, audits, analysis, maintenance, quality assurance, and reporting table design.
- Automated reporting processes significantly reduced manual efforts while identifying areas for process improvement.
Data Engineering Associate Manager
Accenture
08.2021 - 06.2023
- Led offshore Tableau Analytics team in Report Optimization, delivering over 20 dashboards for NatWest Group.
- Developed new Tableau reports and enhanced existing reports for Payments data in Fraud Service Analytics.
- Created dashboards by connecting to multiple data sources including Hadoop, Snowflake, and Teradata.
- Executed deployments of Tableau reports through Route to Live process by submitting Standard Change Requests.
- Provided subject matter expertise in Tableau, assisting stakeholders with report development and resolving technical issues.
- Established data-driven alerts from Tableau server to notify users of spikes in fraud payment trends.
Senior Associate Projects
Cognizant
11.2020 - 08.2021
- Led Tableau team in developing 14 field dashboards for US healthcare client Regeneron.
- Created dashboards to enable analysis of call metrics for field representatives across products.
- Developed multiple dashboards tracking email metrics to evaluate effectiveness of email templates sent to healthcare professionals
IT Analyst
Tata Consultancy Services
11.2012 - 11.2020
- Developed interactive dashboards for CVS, offering analytic insights into revenue-generating opportunities programs.
- Created visual reports analyzing performance and effectiveness of new machine learning initiatives.
- Production Support Executive with 4 years of experience in Application Maintenance and support.
Education
B. E. - ECE
Velammal Engineering College
06-2012
12th -
Carmel Higher Secondary School
01.2008
10th -
Carmel Higher Secondary School
01.2006
Skills
- Tableau Reporting
- Data visualization
- Dashboard development
- Data analysis
- Dashboard optimization
- Process mining
- Stakeholder engagement
- Technical mentorship
- Team leadership
- Process improvement
Certification
- Tableau Desktop Specialist, 04/01/20
- Oracle Database 11g: SQL Fundamentals I, 06/01/15
- ITIL Foundation 2011, 09/01/17
Tools And Software
- Tableau Desktop/Server
- Looker Studio
- Celonis
- Jira
- Confluence
- GitHub
- Big Query
- MS SQL
Timeline
Data Visualisation Engineer – 4
Comcast/SKY
06.2023 - Current
Data Engineering Associate Manager
Accenture
08.2021 - 06.2023
Senior Associate Projects
Cognizant
11.2020 - 08.2021
IT Analyst
Tata Consultancy Services
11.2012 - 11.2020
B. E. - ECE
Velammal Engineering College
12th -
Carmel Higher Secondary School
10th -
Carmel Higher Secondary School
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