Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

INFANCY P. REDDY

Summary

Highly motivated finance professional with over 16 years of experience, skilled and result-oriented Accounts Receivable Manager across SAAS, PAAS, and IAAS industries.

Experienced with handling complex accounts receivable processes efficiently by adopting lean sigma methodologies to foster continuous improvements. Utilizes financial software to optimize billing and collection procedures, ensuring timely payments. Track record of fostering team collaboration and maintaining strong client relationships, driving overall financial health.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Accounts Receivable Manager

Salesforce
05.2024 - Current
  • Responsible for managing and overseeing all activity on a 3000+ customer base with average sales of $600 Mil annually portfolio of accounts receivables APAC/India region.
  • Managing Global AR team consisting of 11 members within various team (credit, dispute, cashapp and collections).
  • Act as a first point for escalations & resolving all invoicing related issues like Billing, Reconciliations, Taxes, PO, SOW, pricing etc.
  • Enhanced the accounts receivable reporting system, providing real-time data that supported strategic decision-making and improved stakeholder confidence.
  • Directed cross-functional teams to develop long-range financial plans, improving forecasting accuracy by 25% year-over-year.
  • Implemented a new financial reporting system that increased reporting efficiency by 30%, facilitating more informed decision-making.
  • Drove strategic initiatives that reduced bad debt by over 68% by improving billing efficiency and streamlining payment collection procedures significantly improving the company’s financial health.
  • Optimized cash management strategies, ensuring an average positive cash flow increase of 15%, Reduced discrepancies in quarterly revenue analyses by 12% through enhanced billing accuracy.
  • Conducting collections dialogues on Bi-weekly basis with sales BU heads, functional leaders to understand challenges in turn get assistance for securing payments on timely fashion.
  • Conducting daily Hurdles for the planning of the strategy for the daily deliverables and ensuring that the goals and objectives are met by the team as applicable.
  • Manage day to day operations with minimum involvement of the leadership.
  • Initiated Bi- Weekly interaction sessions to provide team members with positive feedback and constructive criticism to help them be more productive, happy & open to new ideas towards process improvements.
  • Managing the hiring & training of new team members and support their development, through supervision, training, analysis, and feedback of performance data on a periodic basis.

Accounts Receivable Manager

CTRLS Datacenters
12.2020 - 04.2024
  • Managed AR portfolio for EMEA, US, APAC, India by collecting cash using Oracle applications global customers, & multiple segment business unit (SBU) across all regions to meet annual and quarterly’s ledger targets.
  • Forecast and update daily dashboard for the entire team.
  • Prepare daily reports to understand and analysis ways to meet & exceed expectations.
  • Coordinate with various departments of organization such as Sales, Project Management, Billing and Revenue services to drive set target.
  • Handling cash application team helping in downloading bank statement and allocating it to the team to account payment and clear application on daily basis.
  • Managing escalations, ensuring root cause analysis & ample controls are put in place to mitigate issues.
  • Manage day to day operations with minimum involvement of the leadership.
  • Worked with Analytic team and took initiative in publishing the weekly performance dashboards and presenting analysis to the leadership team.
  • Supervised a multi-functional finance team, optimizing workflows and performance leading to a 20% increase in team productivity.

Lead Consultant

Virtusa
03.2019 - 12.2019

Accounts Receivable Specialist

Dell
05.2013 - 03.2019

Consultant

BCD Travel
04.2020 - 04.2013

Sr. Associate

Siemens
08.2009 - 03.2010

Education

BA - Economics

Osmania University

Master of Business Administration -

Osmania University
06.2025

Skills

  • Root Cause Analysis
  • Lean Six Sigma Certification Black Belt
  • Customer Service, Customer Relationship Management,
  • Cash management
  • Conflict resolution
  • Billing automation

Accomplishments

    Financial System Implementation

    · Leading the successful implementation of new ERP workday which will increase the team's efficiency and financial reporting accuracy.

    Best A/R Improvement Initiative

    · Recognized for leading an initiative that reduced billing errors by 33%, enhancing the overall financial integrity of the firm.

Certification

  • Lean Six Sigma Black Belt (ICBB) IIMM-International Institute of Management Mastery- 2024

Certified Lean Six Sigma Black Belt - Specialized in streamlining processes, Leadership skills, and strategic decision-making abilities.


  • Salesforce Platform Certifications

Trailblazer Ranger Ranker

AI Agentforce Admin Certification

Timeline

Accounts Receivable Manager

Salesforce
05.2024 - Current

Accounts Receivable Manager

CTRLS Datacenters
12.2020 - 04.2024

Consultant

BCD Travel
04.2020 - 04.2013

Lead Consultant

Virtusa
03.2019 - 12.2019

Accounts Receivable Specialist

Dell
05.2013 - 03.2019

Sr. Associate

Siemens
08.2009 - 03.2010

BA - Economics

Osmania University

Master of Business Administration -

Osmania University

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INFANCY P. REDDY