RAVI RANJAN KUMAR
Senior Systems Reliability Engineer
Bengaluru
Summary
Senior Systems Reliability Engineer with strong expertise in reliability engineering and problem-solving. Proven ability to enhance system performance and minimize downtime through collaboration and adaptive strategies. Skilled in root cause analysis, system monitoring, and predictive maintenance. Known for effective teamwork, flexibility, and results-driven mindset.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
7
7
Certifications
2
2
Languages
Work History
Senior Systems Reliability Engineer
Nutanix
Bengaluru
06.2022 - Current
- Ensured availability and performance of critical infrastructure for a seamless user experience.
- Designed and implemented fault-tolerant solutions to enhance reliability of cloud-based services.
- Led troubleshooting efforts for distributed system failures and performance bottlenecks.
- Provided production support for high-availability solutions across large-scale environments.
- Automated operational workflows for improved efficiency and system resilience.
- Expert in all infrastructure work, including creating Nutanix clusters, foundational cluster setup, troubleshooting, and cluster expansion.
Stabilized critical Nutanix services and identified root causes of failures. - Addressed critical performance issues and resolved them on high priority.
Served as SME for Nutanix DR solutions (SyncRep/AHV Metro, Async, NearSync) and worked with ESXi Metro. - Troubleshot critical cluster migration issues.
- Resolved third-party backup issues, collaborating with vendors such as Rubrik, Commvault, Veritas, Veeam, and Cohesity.
Worked on microservices MSP and Kubernetes. - Handled all mission critical complex incidents and resolved them with proper root cause analysis.
- Managed DU/DL situations involving data corruption, stabilizing Nutanix and VMware clusters.
- Raised 20+ engineering bug tickets to improve the Nutanix product.
Authored over 25+ knowledge base articles (KBs) for customer-facing and SRE-facing teams, facilitating and educating them to resolve complex issues efficiently. - Contributed to reducing Time to Resolution (TTR) and guided teams to follow best practices.
Technical Support Engineer II
Wipro
Hyderabad
09.2017 - 06.2022
- Working with Dell EMC VNX Product with SAN/NAS.
- Expert in resolving issues, such as Pool and lun recovery, SP down, SP re-image, Clearing cache dirty, DFRG, TFRG, File system corruption.
- Administered Unix/Linux systems and resolved critical performance issues.
- Delivered expert support for large-scale distributed storage solutions.
- Optimized distributed storage systems to improve efficiency and reliability.
- Identified new ideas, features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.
- Recognized as Best Subject Matter Expert in 2020 & 2021.
Education
M.Tech - Computing Systems & Infrastructure
BITS Pilani
HYDERABAD 01.2018 - 01.2021
Skills
Certification
VMware Certified Professional - Data Center Virtualization, 2024, Broadcom Inc.
Personal Information
Hobbies: Travel Enthusiast & Cultural Explorer, Nature & Outdoor Adventure Lover, Passion for Mountain Trekking & Hiking
Hobbies
- Travel Enthusiast & Cultural Explorer
- Nature & Outdoor Adventure Lover
- Passion for Mountain Trekking & Hiking
- Motorcycle & Automobile Enthusiast
Timeline
Senior Systems Reliability Engineer
Nutanix
06.2022 - Current
M.Tech - Computing Systems & Infrastructure
BITS Pilani
01.2018 - 01.2021
Technical Support Engineer II
Wipro
09.2017 - 06.2022
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