Insha Hilal
Gurgaon
Summary
5+ years of experience as a Product Manager in a consumer and enterprise fast-paced start-up ecosystem. Implemented end-to-end feature delivery including roadmap management, backlog management, A/B testing, data analysis, leadership, defining metrics, problem identification, and Strategy. Directed Go-To-Market Strategy and launched consumer apps, SaaS platforms, and enterprise products. As a product manager wearing different hats every day and excel at working cross-functionally.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Product Manager
Naehas
Gurugram
02.2022 - Current
- Enhanced Naehas scale services to empower & onboard the next million users to the
- Intelligent Reviews application enabling their compliance and legal teams' workload reduction by 80%
- Directed product vision, and short and long-term roadmap by meeting with all stakeholders leading to a 40% increase in productivity
- Achieved on average a 70% lift in recurring revenue in FY’22 from customers that newly subscribed to the service.
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies
Associate Product Manager
Naehas
Gurugram
02.2021 - 01.2022
- Collaborated to create Go-To-Market checklists and outbound communication for quarterly releases leading to sales lift by 20%
- Implemented new features for Intelligent Review Solution by effectively driving product roadmap, strategy, backlog prioritization, and user story creation with clear mock-ups thus increasing customer retention by 30%.
Business Analyst
Analec Infotech
Gurugram
09.2019 - 10.2020
- Defining product scope,goals, and deliverables to ensure consistency with company strategy and commitments
- Executed A/B testing to maximize product efficiency and UX
- Increased user engagement by 25% -Supervised deliverables for strategic accounts for investment banks resulting in $1.1 million in annual recurring revenue per year from initiation to delivery
- Defined and tracked product metrics like feature adoption rate and churn rate to measure the success or failure of key launches that reduced customer complaints by 30%.
Business Analyst
Silver Touch Technologies
New Delhi
03.2018 - 08.2019
- Started as documentation expert to develop prototypes, process design, FRS, manuals, presentations, Brochures, surveys, and demonstrations of General Elections 2019 applications leading to a Monthly Active User increase of 50%
- Led a team as junior PM to design the functional and operational aspects for developing around 5 applications for “Conduct of General Election 2019 " for about 870 million voters of
- India
- Performed design analysis for improving customer experience that increased audience size by 50%
- Ensured products met or exceeded client expectations
- Excelled at gathering feedback, communicating needed changes to the development team, and overseeing seamless, high- quality rollouts to the on-time and on-budget conclusions
- This led to an increase in net promoter score by 48%.
Business Analyst
PIMT Technologies
New Delhi
02.2017 - 03.2018
- Supported initially as a Business Analyst Intern to Conduct customer requirements analysis to map those requirements to the product functions increasing adoption by 10%
- Executed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
- Coordinated with the product manager in defining customer expectations for project deliverables and managed internal stakeholder communications resulting in a 21% increase in customer engagement with new features
- Continually refined and evolved agile processes for predictable and rapid software delivery resulting in hitting 99% of project deadlines.
Education
Bachelors - Computer Science
Chitkara University
Himachal Pradesh 01.2013 - 01.2017
Timeline
Product Manager
Naehas
02.2022 - Current
Associate Product Manager
Naehas
02.2021 - 01.2022
Business Analyst
Analec Infotech
09.2019 - 10.2020
Business Analyst
Silver Touch Technologies
03.2018 - 08.2019
Business Analyst
PIMT Technologies
02.2017 - 03.2018
Bachelors - Computer Science
Chitkara University
01.2013 - 01.2017
Skills
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