Intekhab Khan

• Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
• Handling franchises and teams to improve sales in different states.
• Prepared detailed reports analyzing regional market conditions and progress toward goals.
• Planned travel schedule for visiting franchises within the assigned territory on a regular basis.
• Developed and implemented strategies to increase sales in assigned territory.
• Analyzed sales data to identify trends and areas for improvement.
• Created sales opportunities through cold-calling and other promotional activities.
• Coordination with telecallers and other teams for smooth sales and lead flow.
• Focused on walk-ins and conversion of sales.

• Monitored competition closely in order to stay abreast of industry developments and adjust strategies accordingly.
• Identified opportunities for improvement in existing business practices or processes.
• Maintained accurate records for all center-related activities, including sales figures, inventory levels, and customer service metrics.
• Oversaw the training of new team members on company policies and procedures related to sales processes.
• Monitored the performance of team members and provided feedback on their performance.
• Negotiated contracts with vendors to secure favorable pricing terms for goods and services purchased by the center.
• Developed and implemented a comprehensive center sales strategy to maximize profitability.
• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Resolved customer complaints promptly and professionally while maintaining excellent customer relations.
• Provided guidance to team members on how best to approach potential customers and close deals successfully.
• Collaborated with marketing department personnel to create effective advertising campaigns that generated leads for the center's products and services.

• Executed all daily tasks and assisted other team members when needed.

• Created high-performing, innovative advertising campaigns for maximum client satisfaction and enhanced future business.

• Proactively led and developed high-performing Sales Executives to consistently deliver against monthly targets. •Created and implemented monthly KPI targets, driving team motivation and morale to achieve them.

• Recruited and trained high-achieving sales teams, aiding company success against profit goals.

• Monitored sales leads and conversions, motivating and incentivizing teams to continue increased business.

• Communicated with customers about Product or Service offerings, including policies, restrictions and refund policies.

• Achieving the weekly/monthly targets in a high pressure performance driven competitive environment Monitoring self performance at all times while also contributing to the team performance Keeping track of factors like conversion factor, average revenue per sale, etc.
• Diligently communicating and priming the lead through channels like email, WhatsApp, SMS, calls.
• Mentored and trained staff to meet productivity goals and field sales objectives.
• Created, implemented and conducted employee onboarding and training programs.
• Resolved average number of customer complaints per month regarding sales and service.
• Strengthened operational efficiencies and traceability, developing organization systems for financial records and sales reports.

• Supervised tellers to verify compliance with UK regulations.
• Mentored and trained newly hired tellers to familiarize each with job responsibilities and organizational procedures. •
• Cultivated lasting partnerships, which led to lucrative opportunities as result of consistently following up with clients and providing exemplary service.
• Ensured swift resolution of customer issues, utilizing dynamic research and interpersonal skills.
• Adhered to regulatory and company security and audit procedures. Applied expert knowledge for daily completion of tasks and streamlining workflows.
• Managed team of 12 employees, overseeing the hiring, training, and professional growth of employees.
• Wrote contract documents, purchase agreements and closing statements.
• Communicated with owners regarding home and loan status. Assisted clients in leasing of homes, flats, retail and entertainment space.
• Promoted property sales through adverts, open houses and participation in multiple listing services.
• Met and exceeded sales goals through consultative sales techniques and closing abilities.
• Expanded market share by executing effective sales strategies while detailing market conditions analysis for strategic planning.
• Followed-up with prospects and hot leads and generated list of for-sale properties.
• Followed up with prospects throughout sales process. Developed excellent rapport with custom builders to expand opportunities for growth.
• Counseled customers on market current status for residential and land markets.