INTZAR Khan
Service engineer
Mirzapur ,UP
Overview
15
15
years of professional experience
Work History
Narsing Home
Management
12.2022 - Current
- Addressed customer concerns or complaints with professionalism, resolving issues quickly and effectively.
- Assisted in training new staff members on facility policies, procedures, safety protocols, maintaining high standards of performance across the team.
- Assisted guests with equipment rentals, ensuring proper fit and safety measures were followed for each individual user.
- Managed cash transactions accurately, maintaining a balanced register at the end of each shift.
Service Manager
Back Office Management
02.2020 - 08.2022
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
LG Electronics
Service Provider
12.2011 - 12.2019
- Spearheaded process improvement initiatives leading to enhanced operational efficiency across multiple departments.
- Ensured compliance with industry standards and regulations, maintaining a safe working environment for all employees.
- Evaluated vendor proposals critically for optimal contract terms that met company goals while remaining budgetconscious.
- Established clear performance metrics for staff members, providing regular feedback and conducting thorough evaluations.
Seles and Service
Electronic Goods
02.2009 - 11.2011
- Streamlined the sales process for increased efficiency, ensuring accurate record-keeping, timely follow-ups, and successful deal closures.
- Delivered product demonstrations tailored to clients'' specific requirements, showcasing features that would benefit their businesses directly.
- Conducted regular assessments of client satisfaction levels through customer surveys and feedback mechanisms to continuously improve service quality.
- Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
Education
12 - Electronics Equipment Installation And Repair
Rajesthan Enter Collage Mirzapur
Mirzapur Languages
Hindi some English
Beginner (A1)
Timeline
Narsing Home
Management
12.2022 - Current
Service Manager
Back Office Management
02.2020 - 08.2022
LG Electronics
Service Provider
12.2011 - 12.2019
Seles and Service
Electronic Goods
02.2009 - 11.2011
12 - Electronics Equipment Installation And Repair
Rajesthan Enter Collage Mirzapur
Similar Profiles
SHARAD MATHURSHARAD MATHUR
THE EMITRA SPORT at ManagementTHE EMITRA SPORT at Management
Katherine YanKatherine Yan
Stock Management at ManagementStock Management at Management
Tiffany ChisolmTiffany Chisolm
Household Manager at ManagementHousehold Manager at Management
Manpreet kaurManpreet kaur
Ram Sweet Shop at ManagementRam Sweet Shop at Management
Sawant YadavSawant Yadav
Digital Marketing Analyst at Social SEO AustraliaDigital Marketing Analyst at Social SEO Australia