Summary
Overview
Work History
Education
Skills
Timeline
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Inzmam Karbhari

Mumbai

Summary

Experienced IT Specialist with 6+ years of hands-on expertise in identity and access management, cloud services, and enterprise infrastructure. Skilled in Windows Server administration, virtual machine deployment, and end-to-end migration and implementation projects. Known for delivering high-quality technical support and troubleshooting across diverse platforms. Strong collaborator with a focus on teamwork, cross-functional coordination, and continuous service improvement.

Overview

5
5
years of professional experience

Work History

Cloud Infrastructure Engineer

Birlasoft
Mumbai
01.2024 - 10.2025
  • Managed user accounts and permissions in Active Directory environment.
  • Configured and maintained virtual machines within Azure environment.
  • Managed user access control across multiple cloud platforms using identity management tools such as Active Directory and Azure AD.
  • Implement and manage multi-factor authentication (MFA) and authorization policies to enhance security.
  • Monitored security systems and responded to alerts and incidents.
  • Provided technical support for Office 365 applications and troubleshooting issues.
  • Resolved tickets raised by customers within SLA timelines while keeping track of resolution status in ticketing system.

Desktop Support Engineer

Wipro Ltd
Mumbai
11.2022 - 01.2024
  • Installed and configured operating systems and applications for users.
  • Collaborated with teams to resolve escalated IT support tickets efficiently.
  • Proficient in managing and troubleshooting macOS systems, ensuring seamless integration with enterprise environments.
  • Installing and configuring various versions of Windows Server in virtualized and physical environments.
  • Manage user accounts and access permissions via Active Directory, ensuring proper access to systems and resources.

Network Support Engineer

Orient Technologies
Mumbai
11.2020 - 12.2022
  • Provided technical support for network issues and user inquiries.
  • Assisted in troubleshooting hardware and software problems for clients.

Education

Bachelor of Science - Information Technology

VPM RZ Shah College
Mumbai
07-2018

Skills

  • Microsoft Entra ID (Azure AD)
  • SharePoint
  • Authentication method (MFA, SSO, RBAC)
  • Office 365
  • Windows Server
  • Technical support
  • Migration and implementation
  • VM deployment
  • Troubleshooting
  • Teamwork and collaboration

Timeline

Cloud Infrastructure Engineer

Birlasoft
01.2024 - 10.2025

Desktop Support Engineer

Wipro Ltd
11.2022 - 01.2024

Network Support Engineer

Orient Technologies
11.2020 - 12.2022

Bachelor of Science - Information Technology

VPM RZ Shah College

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Inzmam Karbhari