Ipelule Jeme
Haflong
Summary
Accomplished Manager with a proven track record at Family Thai Spa, enhancing operational efficiency and customer satisfaction. Expert in Business Development and Performance Management, successfully boosting team agility and resolving conflicts. Skilled in Expense Tracking, significantly improving profit margins by controlling costs and optimizing resource allocation.
Overview
5
5
years of professional experience
Work History
Manager
Family Thai Spa
01.2022 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Manager
Souan Luxury Spa
01.2020 - 01.2022
- Improved safety procedures to create safe working conditions for workers.
- Managed and motivated employees to be productive and engaged in work.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma -
Gitam
Visakhapatnam, India03-2021
Skills
- Expense Tracking
- Business Development
- Performance Management
- Contract Management
- Workforce Management
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Nagamese
Bilingual or Proficient (C2)
Timeline
Manager
Family Thai Spa
01.2022 - Current
Manager
Souan Luxury Spa
01.2020 - 01.2022
High School Diploma -
Gitam
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