IPSHA MOHANTY
Gurgaon
Summary
Project manager with over five years of experience in leading diverse projects. Skilled in designing scalable processes, coordinating with stakeholders, and delivering impactful programs globally. Proven track record in enhancing operational efficiency and data-driven decision-making. Known for executing complex projects with precision and measurable results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Sunstone Education
Gurgaon
04.2024 - Current
- Handling the extracurricular department across all Sunstone campuses (20+) by designing and delivering impactful events, including monthly campus events & central fests.
- Designing and rolling out centralized hackathons and business challenges across tech and management cohorts (15+ formats).
- Creating structure and engagement models for 4 major club verticals; building scalable tracking tools for nationwide implementation.
- Recording IVRs and voice-overs for the growth team, ensuring clear, professional, and on-brand communication.
- Designed and implemented SOPs, QC processes, and tracking systems for on-campus events across 20+ campuses; trained engagement coordinators, improving resume line item (RLI) quality scores by 35%.
- Led ideation, design, execution, and reporting of 12+ large-scale virtual/hybrid events; increased average student participation by 45%.
- Collaborated with marketing & branding teams to integrate student-led events into brand campaigns, boosting campaign engagement by 40%.
- Standardized alumni database (6,000+ records), initiated weekly engagement in alumni groups, and launched active alumni chapters in 3 cities.
- Built and executed two national-level fests with 5,000+ participants across 20+ campuses; responsible for concept, operations, and outcome measurement.
Program Manager - International Operations
Great Learning
Gurgaon
01.2024 - 04.2024
- Served as primary contact for two cohorts of AI For Leaders Program, resolving 95% of inquiries within service level agreements.
- Cultivated strong customer relationships, driving 30% increase in student satisfaction scores.
- Monitored learner performance trends, implementing interventions that boosted completion rates by 30%.
- Collaborated with cross-functional teams and over 20 industry experts to align academic delivery with strategic outcomes.
- Led process improvement initiatives that enhanced program efficiency and elevated participant experience, resulting in 25% improvement in post-program feedback.
Program Delivery Associate
Internshala
Gurgaon
01.2024 - 04.2024
- Led end-to-end course operations for over 1,000 learners, resulting in a 25% increase in course completion rates, and a 30% improvement in graduation rates through structured learner support and progress monitoring for the Data Science Placement Guarantee Course.
- Managed a team of 10+ interns and teaching assistants, ensuring consistent academic delivery and timely support across all course modules.
- Performed detailed data analysis using tools like Excel to track learner performance, identify learning gaps, and implement actionable interventions, resulting in a 15% improvement in assessment scores.
- Optimized support workflows across eight specialized courses, reducing query resolution time by 35%, and ensuring a less than 24-hour turnaround time (TAT).
- Designed and implemented performance tracking systems to monitor metrics like attendance, assignment submissions, and progress, leading to a 20% increase in on-time course completions.
- Improved resource accessibility by launching a centralized repository and learning hub, increasing the usage of learning materials by 30%.
Listings Operations Associate
Internshala
Gurgaon
02.2022 - 04.2023
- Reviewed, proofread, and published over 15,000 job and internship listings submitted by employers, ensuring high-quality grammar, clarity, and adherence to platform standards, which contributed to a 35% increase in student application engagement.
- Implemented quality control checks for listings to ensure authenticity, reducing spam or low-quality listings by over 40%, and maintaining trust in the student job portal.
- Acted as the main point of contact for employers, handling onboarding, listing support, and timely resolution of queries, with adherence to the SLA.
- Led a team of five interns and content executives, assigning tasks, monitoring output, and ensuring the timely publishing of job/internship posts in alignment with daily and weekly targets.
- Standardized listing formats and created internal content guidelines, resulting in a consistent look and improved readability across 100% of job and internship posts.
- Trained new team members on platform policies, proofreading techniques, and client communication best practices, reducing onboarding time by 30%.
- Coordinated with tech and placement teams to flag suspicious listings, contributing to a trusted ecosystem for over 10,000 student users.
- Cultivated positive relationships with employers by proactively resolving issues and offering feedback, leading to a 20-25% repeat listing rate, month over month.
Content Writer & Proofreader
Famezop
Delhi
05.2021 - 01.2022
- Produced high-quality, SEO-friendly content under tight deadlines, ensuring clarity and brand alignment.
- Conducted in-depth topic research and collaborated with design teams to create visually engaging materials.
- Delivered consistent public-facing content across digital platforms, maintaining tone and grammar standards.
- Proofread and edited content for accuracy, quality, and readability.
Content Writer
Melange Unique Gift Collection
Delhi
05.2021 - 01.2022
- Created content with SEO keywords drawn from Google Analytics and completed thorough research into assigned topics.
- Revised written material to meet personal standards and to satisfy the needs of clients, publishers, or producers.
- Utilized writing, editing, and proofreading skills to produce engaging and error-free content.
- Provided writing support in a fast-paced environment for a variety of public-facing materials.
- Managed a team of 12 interns, which included curating relevant topics, assigning the same to each member, reviewing the articles, ensuring the issues are fixed, and uploading the final copy to WordPress.
- Hired social media interns for the organization by handling the end-to-end recruitment process.
Content Writer
Freelance
Remote
05.2020 - 08.2020
- Developed SEO-optimized articles for various websites, boosting search visibility and rankings.
- Researched keywords and trends to create compelling content aligned with client objectives.
- Curated engaging topics and selected images to support editorial tone and SEO strategy.
- Collaborated with designers and photographers to enhance visual storytelling across platforms.
- Managed multiple deadlines and client priorities while ensuring consistent on-time delivery.
Education
Bachelor of Arts - Journalism & Mass Communication
JAMSHEDPUR WOMEN'S COLLEGE
Jamshedpur06-2022
High School (Intermediate) - Arts
L.S. RAHEJA COLLEGE OF ARTS & COMMERCE
Mumbai03-2019
Skills
- Event planning and management
- Project and program oversight
- Stakeholder engagement
- Google Workspace proficiency
- Data analysis and operations
- Canva design expertise
- Creative writing skills
- Process design and SOP creation
- Performance tracking metrics
- Cross-functional collaboration
- Attention to detail
- Content development
- Communication proficiency
- Marketing strategy formulation
- Organizational effectiveness
- Digital marketing tactics
- Public relations strategies
- Community outreach initiatives
- Campaign planning and execution
- Written and verbal communication
Certification
- Creative Writing Certificate - Internshala Trainings
Languages
English
First Language
Hindi
Intermediate (B1)
B1
Bengali
Elementary (A2)
A2
Affiliations
- Boogie Woogie semi-finalist
- Acted in a documentary for DD Assam
- Won a national-level dance competition in Delhi
- Received 'Best Collaborator' and 'Going the Extra Mile' title at Sunstone
Timeline
Assistant Manager
Sunstone Education
04.2024 - Current
Program Manager - International Operations
Great Learning
01.2024 - 04.2024
Program Delivery Associate
Internshala
01.2024 - 04.2024
Listings Operations Associate
Internshala
02.2022 - 04.2023
Content Writer & Proofreader
Famezop
05.2021 - 01.2022
Content Writer
Melange Unique Gift Collection
05.2021 - 01.2022
Content Writer
Freelance
05.2020 - 08.2020
Bachelor of Arts - Journalism & Mass Communication
JAMSHEDPUR WOMEN'S COLLEGE
High School (Intermediate) - Arts
L.S. RAHEJA COLLEGE OF ARTS & COMMERCE
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