Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ipsita Mondal

Kolkata

Summary

Dedicated Customer Service Representative with a proven track record in problem-solving and complaint resolution. Skilled in educating customers on product features, ensuring satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

GTPLKCBPL
Kolkata
05.2021 - 05.2025
  • Assisted customers with inquiries about products and services.
  • Resolved complaints by providing effective solutions and support.
  • Educated customers on product features and benefits effectively.

Education

GED -

Bethun
Kolkata
03-2022

Skills

  • Product knowledge
  • Customer support
  • Complaint resolution
  • CRM software
  • Data entry
  • Customer relationship management

Languages

Bengali
First Language

Timeline

Customer Service Representative

GTPLKCBPL
05.2021 - 05.2025

GED -

Bethun
Ipsita Mondal