Supreet Tripathy
Gurugram
Summary
· A seasoned professional with 7 years of valuable experience in the field of Operations Management, people management, Process improvement & mapping, Client Serving, and Customer Success.
· A strategic, result-driven, Out-of-the-Box thinker and a problem solver who possesses deep expertise in Logistics & distribution operations, Procurement operations, order management, and Pricing analysis.
· A skilled communicator with exceptional presentation skills to build customer relationships, provide mentorship & coach teammates about the process key deliverables and SOPs.
· Seeking opportunities in a reputed organization where I can leverage my skills which in turn brings more revenue & success to the organization and at the same time hone my leadership skills.
Overview
9
9
years of professional experience
Work History
Assistant Manager-Pricing
Genpact India Pvt. Ltd.
2020.12 - Current
- Roles and Responsibilities:
- · Owned the Pricing & Rebate desk for over 300 customers of Coca-Cola in the North American region.
- · Review and interpret signed “Off-Invoice Marketing agreements” submitted by Sales in pricing tool after taking Regional Head approvals.
- · As a Pricing Analyst I am accountable for setup/recording Accruals & Pay rebates against Customer Contracts & Promotions.
- · Responsible to Understand & interpreting CMA Funding Contract Terms to establish/record accurate accruals to pay rebates against a comprehensive set of funding programs and promotions in Salesforce.
- · Analyzing historical pricing data, sales trends, and customer behavior to identify patterns and insights that can inform pricing decisions.
- · Prepare Sales, Product, and list price data for quarterly and annual review.
- · Collaborate with broad range of stakeholders including field sales and finance, OTC, RTR, and Audit to clarify programs/funding, educate users on proper off-invoice processes, provide additional reporting, answer inquiries, and other ad hoc requests as required.
- · Process accurate and timely rebate payments including deductions, manual and system checks as well as settlement of post audits as required.
- · Work with CMA leadership to identify and document new and/or modified SOPs, processes, and controls to continuously drive process improvements and efficiencies.
- · Ensure proper close out and adjustment (True ups) to accruals to accurately reflect financial impacts.
Senior Associate –SCM
Sabic Research & Technology Pvt. Ltd.
2017.04 - 2020.02
- Roles and Responsibilities:
- Working on SAP tool for Purchase orders, Vendor follow ups& Resolving invoice Holds
- Working on P2P (Procure to Pay) Cycle.
- Maintaining a Proper record of all the purchase orders prepared.
- Track the status of open orders.
- SPOC for Material / Service / Invoice Follow-Up with Vendors / Suppliers.
- Follow up with the respective vendor for on-time delivery of the product/service. Closely monitoring all backlogs to expedite deliveries.
- Coordinating with Warehouse to ensure GRN has been done within TAT.
- Payment Follow up with the SFS team in order to release payment to Vendors as per the Payment Terms.
- Resolving Invoice Holds due to missing GST NO., HSN Code, Vendor Address Mismatch, Tax Code & Unit Price Issue.
- PO Amendment (Unit Price, Vendor Address, PO Quantity & Material Description) is requested by Vendor & ensures to avail the amended PO on time.
- Coordinate with SFS Team in case the Payment Term of PO is Advance or against the Letter of Credit.
- Prepare MIS Report on the work process and update the in-charge/reporting manager from time to time.
- Coordinate with our Custom House Agent to Clear Imported shipments from Customs.
- Import shipment handling.
- Handling BRO, HSS, and Non-PO sample import shipment handling
- Annexure preparation for Duty exemption
- Bonding intimation
- Arrange pickup outside the country
- Maintaining the records of import shipments, having clear identification of duty-free material and duty-paid material
- Co-ordination with CHA for BoE filing and arrange import duties for dutiable shipment, follow-up with Compliance team for Procurement Certificate and handing over to CHA for EOU clearances
- Availing PRE-ALERT SHIPMENT Documents of Imported Consignment to CHA well in advance for filling BOE.
- Manage Rejected Materials disposition.
Key Account Manager
SAFEXPRESS PVT.LTD.
2015.02 - 2016.07
- Roles and Responsibilities:
- • Client relationship Building: Interfacing with clients and taking follow-ups to get some repeat business out of the same clients & loads of the SHIPMENTS e.g. Levis Strauss India Pvt. Ltd. / Wildcraft India Pvt ltd. / Myntra Designs Ltd. / Trelleborg Sealing Solutions / Continental Automotive
- Client Retention: In order to retain our existing customers, I make sure to maintain a good & healthy relationship with customers by delivering 100% service level. Besides this, I need to ensure all the MOUs have been renewed before the expiry date of the contract.
- • Business Development & Sales: Primarily responsible to grow more businesses & farm the ACCOUNT of the customers which are mapped to my portfolio.
- • Lead Generation, Prospecting, Cold Calling, Email Marketing, Mentoring, Consumer, and SCM Solution Sales.
- • Prospecting for new business, preparing/presenting proposals and collaterals to new clients.
- • Vendor Management: Ensures to arrange Vehicles for PICK-UPS of SHIPMENTS from Vehicle owners & also responsible to release payments at the earliest.
- • Tracking & Tracing of SHIPMENTS: As a “SINGLE WINDOW CONTACT” for the customers, I was responsible to ensure to keep a record of the exact status of SHIPMENTS right from the dispatching from C/NOR premises till delivery to C/NEE.
- • Handling Escalation:
- 1) I need to ensure on-time deliveries of shipments as per the given transit days commitment to the customer.
- 2) Ensuring to get PERMITS / INVOICES / APPROVED PURCHASE ORDER from the customer & other necessary documents of the shipment at the time of dispatching itself to minimize the transit days of the shipment & other discrepancies which would occur while transit.
- 3) Availing the “PROOF OF DELIVERY” DOCS to the customer, immediately once the shipment is delivered to C/NEE.
- 4) Always make sure to push the SHIPMENT safely to the destination without any SHORTAGES / DAMAGES.
- 5) Settling the claim raised by the customer against any shipment which has been DAMAGED/SHORTAGE during transit by providing a credit note.
- 6) Ensuring to arrange “REVERSE PICK UP” of SHIPMENT from C/NEE timely.
- • Fulfilling Monthly Bill Submission Task: Always make sure to submit monthly bills of “TOTAL FREIGHT” on time.
- • Collection of Payment: Take follow-ups for getting outstanding payments from customers after the completion of the credit period.
Education
MBA - Marketing Management And Research
Sinhgad Institute of Management
Pune06.2011
MBA - Post Graduate Diploma in Foreign Trade
Sinhgad Institute of Management
Pune06.2010
B.B.A - Marketing Management And Research
Jiwaji University
Gwalior06.2009
Intermediate - Intermediate
Rashtriya Military School
Ajmer03.2005
Matriculation -
Rashtriya Military School
Ajmer03.2003
Skills
- Functional Skills:
- Data Analysis
- Time Management
- Conflict Resolution
- Customer Service
- Pricing Analysis
- Invoice Processing
- Procurement Operations
- Order Management
- P2P Cycle
- Supply Chain Management
- Vendor Management
- International Logistics
- Transportation/ Distribution
- Technical Skills:
- SAP MM
- Salesforce
- MS Excel-
- · like SUM, COUNT, IF, AVERAGE, VLOOKUP and XLOOKUP, SUMIF, COUNTIF, Pivot Tables, Filters, Charts, and basic VBA Macros.
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Assistant Manager-Pricing
Genpact India Pvt. Ltd.
2020.12 - Current
Senior Associate –SCM
Sabic Research & Technology Pvt. Ltd.
2017.04 - 2020.02
Key Account Manager
SAFEXPRESS PVT.LTD.
2015.02 - 2016.07
MBA - Marketing Management And Research
Sinhgad Institute of Management
MBA - Post Graduate Diploma in Foreign Trade
Sinhgad Institute of Management
B.B.A - Marketing Management And Research
Jiwaji University
Intermediate - Intermediate
Rashtriya Military School
Matriculation -
Rashtriya Military School
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