RAJALAKSHMI I
ASSISTANT ADMIN SUPPORT
Chennai,TN
Summary
Management & Admin Support and Reports
PROFESSIONAL SUMMARY
Looking to join a forward-thinking organization where I can enhance my
skills and contribute to the team's growth in business administration.
Experienced administrative professional with a focus on optimizing
operations and supporting team success. Known for strong
organizational, communication, and multitasking abilities. Reliable,
adaptable, and able to thrive in fast-paced environments while delivering
excellent customer service and making effective decisions. Self-motivated
and able to work independently or as part of a team.
Overview
9
9
years of professional experience
1
1
Certification
Skills
- Reports and Pivot table
- Mail Merge
- Investment Banking Client based
- Presentation Creation
- MapInfo Application and Map Creation
- Latitude and Longitude values
- Fast learner
- Computer skills
- Time management
- Office administration
- Team collaboration
- Problem-solving
- Attention to detail
- Microsoft Office Suite
- Meeting coordination and scheduling
- Data confidentiality
- Task prioritization
Work History
ASSISTANT ADMIN SUPPORT
NTT India Digital Business Solutions Pvt. Ltd
Chennai
12.2018 - 05.2022
- Worked closely with management to provide effective assistance for specific aspects of business operations
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management
- Format CVs based on BD and TA requests
- Deliver quality work on time and meet deadlines
- Assist manager and team with report-related issues
- Distribute weekly and monthly reports to the team
- Developed Excel templates for performance tracking across Singapore
- India, and Malaysia
- Assist manager in creating new reports when needed
- Created an automated leave tracker to streamline processes
- Update team leave data in the leave report
- Support manager in updating and presenting reports at team meetings
- Assist BD in creating quotations
- Maintain and update candidate reports with recruiter input
- Upload CVs and update client details in Hirecraft as needed
- Follow up daily with BD for details of SOW for new hires
- Provide ongoing support to team members as required
- Created TOB and uploaded CVs in Hirecraft, assigned HAF numbers
- Work well under pressure to meet deadlines
- Track and update candidate joining, renewal, and exit details
- Generate weekly and monthly closure reports
- Create PR in GERP for subcon vendor candidates per MOA
- Follow up with procurement to generate POs for vendor candidates
- Update AR report based on finance team's collection report
- Coordinate with HR, finance, and team for smooth operations
- Generate weekly reports from Jobstreet portal
- Collaborate with the finance team to update employee billing and timesheet details based on client information
- Coordinate with BD to prepare and update sales quotes using the approved format, incorporating client changes as needed.
Senior Process Executive
Cognizant Technology Solutions
08.2013 - 07.2017
- Operations support
- Report generation
- Adaptability and flexibility, Catalogue Operation:
- Analyse the missing values of the product and find appropriate solutions
- Ensuring all data is consistent in terms of product price, image, quality, selling unit
- Creating the product specification, instruction, and features as unique
- Follow up with internal CBC Team regarding client requirements, picture formats, content
- Mapping the correct image for the products
- Connect with the offshore quality team on a daily basis for challenges and issues
- Formats, new values of the product
- Ensure the given SLA meets with zero tolerance in quality
- Lock box Operation:
- Taking the ownership to allocation and complete the sensitive task on time
- Given my best support to achieve SLA
- Fulfilling and satisfying the customer requirements and client's expectations
- Dealing with digital image of customer cheques regarding the bill payment
- Look out the cheque, verifying the customer details with respective invoices through the applications
- Ensure the every level of job get done accurately until final payment
- Reverse the Cheque to customer, when payment data is missed or incorrect
- Coordinate with Onshore and Offshore to resolve the team queries on KYC Doc
- Timely receipt the all cheques before the TAT with Zero Defect Culture
- Pioneering for the new joiners and help them to get the sound knowledge into process
- Supporting to new associate to achieve their productivity
- Conducting update sessions and explaining the KRA for the new joiners
- Cross trained in additional process to assist other teams in the event of high volumes
- Ability to work under pressure to meet deadlines commitment to provide excellent customer services
Document Specialist
RR Donnelley India Private Limited
10.2007 - 04.2010
- Creating Presentation as per client request
- To ensure the task has been completed within the stipulated time
- Taking the ownership to allocate and complete the complex jobs
- Provide my full effort to achieve my Productivity and Quality for the week and help my colleagues and subordinates to achieve the same
- Provide full support and potential to achieve our team SLA
- Providing value added service like layout option and alternate slides to fulfil the Customers satisfaction
Education
BSc. - Mathematics
Ethiraj College for Women
01.2007
HSC - Biology
Jaigopal Garodia Govt. Girls Higher Secondary School
01.2004
SSLC, SSLC - undefined
Jaigopal Garodia Govt. Girls Higher Secondary School
01.2002
Certification
Diploma in Computer Application
Type Writing English Higher
LANGUAGES
English
Intermediate (B1)
Tamil
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Intermediate (B1)
Tamil
Advanced (C1)
Timeline
ASSISTANT ADMIN SUPPORT
NTT India Digital Business Solutions Pvt. Ltd
12.2018 - 05.2022
Senior Process Executive
Cognizant Technology Solutions
08.2013 - 07.2017
Document Specialist
RR Donnelley India Private Limited
10.2007 - 04.2010
BSc. - Mathematics
Ethiraj College for Women
HSC - Biology
Jaigopal Garodia Govt. Girls Higher Secondary School
SSLC, SSLC - undefined
Jaigopal Garodia Govt. Girls Higher Secondary School
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