With over 7 years and 8 months of experience in customer sales and service, both through voice and non-voice processes. Able to handle multiple tasks under tight deadlines with minimal supervision. Skilled in motivating teams to increase productivity and meet project deadlines. Exceptional communication and interpersonal skills for resolving complex issues. Flexible and adaptable to different roles as per project requirements. Consistently recognized with multiple awards for outstanding performance in all companies and projects.
Rapport and relationship building
Business Analysis and Process Management
Business Analysis and Process Management
Customer Experience (CX) in Industry 4.0