Summary
Overview
Work History
Education
Skills
Professional Highlights
Personal Information
Certification
Languages
Accomplishments
Timeline
Generic

Irfan Choudhury

Kolkata

Summary

Details and result oriented quality assurance engineer with a focus on the design, execution and implementation of test case. 26+ months of experience in software testing. Having very good exposure in Manual Testing, Salesforce Service Cloud, Salesforce Sales Cloud, Salesforce Maps, Salesforce Field Service, Field service ios app, Lemur pro, ArcGIS, VMARS, Selenium Automation Testing, Java, TestNG, Maven. Having good expertise on Hadoop tools like Jira and Eclipse. Expertise in test case creating and in story and bug testing. Tracking defects and filtration defects using JIRA tools. Frequent communication with Business Analysts for clarifications and needs. Possess excellent written and verbal communication skills and I am a keen and passionate learner. Capable professional well-versed in completing daily rounds, collecting measurements and identifying processing concerns early through diligent inspections. Conscientious, reliable and driven to make positive impact through work. Excellent organizational, observational and decision-making abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Product Test Specialist

Ingersoll-Milton Roy
04.2024 - 08.2024
  • Milton Roy is a global provider of precision-engineered, process-critical and technologically advanced flow control equipment, systems and high-efficiency industrial compressors that deliver consistently high performance and give confidence to customers in the critical industries and serve environments around the world
  • Milton Roy manufactures metering pumps, agitators, pinch valves, polymer preparation units, and chemical dosing systems for industrial applications and caters to many reputed organizations in India and overseas.
  • Generated detailed bug reports that include steps taken, expected results, actual results, version numbers.
  • Provided feedback on the usability of products during development stages.
  • Performed regression tests on new features and bug fixes.

PGE TCOE Blanket Test Analyst

PGE
10.2022 - 03.2024
  • Build vegetation management program for electricity distribution of PG&E on the Salesforce Lightning platform to improve constraint management, tree and span inspection management in the district of California via Salesforce Maps, Salesforce Field Service, Field Service mobile app, Lemur pro app, ArcGIS and VMARS.
  • Performed functional, system, regression and acceptance testing.
  • Documented all phases of testing activities in accordance with established standards.
  • Developed metrics to measure effectiveness of software releases.
  • Developed test plans, strategies and scope to ensure quality objectives were met.
  • Maintained test environment setup, including installation of hardware and software components necessary for testing purposes.
  • Reviewed user stories, designs and requirements documents for accuracy of information.
  • Identified software defects and reported them in bug tracking systems.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Resolved issues to improve productivity and workflows.
  • Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.

Programmer Analyst Trainee

Nolan T - Salesforce Imple
06.2022 - 10.2022
  • Build Lead Management and tracking system for NTG on the new Salesforce Lightning platform to enable NTG to improve the Lead to Order processes.
  • Implement the MVP design and implementation phase based upon the Lead Management solution document for NTG, along with standardization of the TI org.
  • The Lead Management phase is implemented first in the Greenfield NTG Salesforce Org, followed by the implementation of standardized TI org functionalities on top of the Lead Management modules in NTG Salesforce org.
  • Lead creation, Lead de-duplication, Lead enrichment, Lead scoring, Lead assignment, Lead approval, Lead qualification, Lead conversion, and lead management.
  • Prospect creation, Prospect de-duplication, Prospect scoring, Prospect assignment, Prospect qualification, Activities: Email, Task, Event, Chatter, Contact, Accounts.
  • Any custom Salesforce objects, as applicable, roles-based Integration Testing with identified external systems, such as ZoomInfo, with legacy and modernization Freight Hawk platforms for data sync during stage progression and customer conversion.
  • Salesforce report and Dashboard Testing.
  • End-to-end testing on major business significant scenarios.
  • Regression Testing.
  • OAT support: Defect management, Defect reporting, Defect clarification, and Defect lifecycle.

Programmer Analyst Trainee

HYD CAT PAT
01.2022 - 06.2022
  • It was a training program of 3 months
  • The training was based on automation testing
  • In the training program we used Selenium testing software tool to automate tests across browsers for web applications
  • It is used to ensure high quality wen applications, to check whether they are responsive, progressive or regular
  • I used JAVA programming language and used eclipse to write test codes
  • Overall 70% was the eligibility criteria of the training program and my overall percentage was 88.
  • Performed data analysis and created reports from various databases utilizing SQL queries.
  • Developed, tested, and implemented software programs using Java programming language.
  • Reviewed code written by other developers for accuracy and efficiency.
  • Debugged code and identified solutions to resolve errors quickly and efficiently.

Education

B.Tech - Electrical Engineering

National Institute of Technology(NIT), Agartala
Agartala Tripura
07-2022

Skills

  • Manual Testing
  • Selenium Automation Testing
  • Salesforce Service Cloud
  • Salesforce Sales Cloud
  • Salesforce Maps
  • Salesforce Field Service
  • Field service ios app
  • Lemur pro
  • ArcGIS
  • VMARS
  • Java
  • TestNG
  • Maven
  • Hadoop tools
  • Jira
  • Eclipse
  • Test case creating
  • Story and bug testing
  • Defect tracking
  • JIRA tools
  • Communication skills
  • Learner

Professional Highlights

  • Acquired 88% in the training program on selenium automation testing and CRM.
  • Active part of the Knowledge transfer sessions for business processes, QA activities.
  • Guided the new resources of the project on the project workflows, technical knowledge and JIRA.
  • Salesforce Certified Administrator.
  • Proven ability to work collaboratively with diverse groups and establish ongoing relationships.
  • Capable of quickly understanding how systems are used in order to provide efficient support.
  • Demonstrated outstanding customer orientation using strong communication skills.
  • Re-organized something to make it work better
  • Identified a problem and solved it
  • Come up with a new idea that improved things
  • Developed or implemented new procedures or systems
  • Worked on special projects
  • Received awards
  • Been complimented by supervisor or co-workers
  • Increased revenue or sales for the company
  • Saved time for the company
  • Contributed to good customer service
  • Received recognition certificate from PGE.

Personal Information

  • Total Experience: 2 years and 6 months
  • Title: Associate

Certification

Salesforce Certified Administrator, 07/25/2023

Languages

Bengali
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Accomplishments

  • Received Recognition Certification from PGE

Timeline

Product Test Specialist

Ingersoll-Milton Roy
04.2024 - 08.2024

PGE TCOE Blanket Test Analyst

PGE
10.2022 - 03.2024

Programmer Analyst Trainee

Nolan T - Salesforce Imple
06.2022 - 10.2022

Programmer Analyst Trainee

HYD CAT PAT
01.2022 - 06.2022

B.Tech - Electrical Engineering

National Institute of Technology(NIT), Agartala
Irfan Choudhury