Irfan Khan
VMware Consultant
Guwahati
Summary
Driven Senior IT Consultant with 9.5+ years' experience in the VMware consulting field. Adept in collaborative problem solving, risk management and creative solutions. Passionate about bringing changes in businesses. Proficient in conducting primary and secondary research.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Manager
Capgemini Technology Services India Limited
Bangalore
02.2022 - Current
- To provide end to end Cloud Infrastructure support managing Virtualization Environment using VMware ESXi, Virtual vCenter, vRA,vROPs and Cisco UCS.
- Installation, Configuration, Administration and Troubleshooting of ESXi, Virtual Center and vRA.
- Performing maintenance tasks, applying software patches and upgrades.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Investigated system issues and implemented resolutions to reduce downtime.
- Maintained authoritative knowledge through continued education and ongoing training.
- Installed recommended VMware security updates to address vulnerabilities and reduce security issues.
- Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
- Contributed to continuous improvement of internal processes by sharing insights, suggestions, and lessons learned from past experiences with peers and management.
- Reduced downtime and improved productivity by providing timely technical support to clients, addressing their concerns and solving problems quickly.
Professional 2 System System Administrator
DXC Technology
Bangalore
03.2016 - 02.2022
- Installation, Configuration, Administration and Trouble shooting of ESXi, Virtual Center and vCloud Director.
- Managing and upgrading ESXi,vCenter and vCloud Director Environment.
- NSXv manager upgrade and installing NSX agents on ESXi hosts.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Improved security measures by conducting vulnerability assessments and applying necessary patches.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
System Administrator
Source One Management Services Pvt Ltd
Bangalore
09.2014 - 02.2016
- Configuration and Administration of ESXi, Virtual Center.
- Creating and Managing Virtual Machines and performing Snapshots, Cloning, Cold Migrations, Hot Migrations and snapshot Management.
- Monitoring & Planning Capacity to make sure Datastore is free of space
- Improved security measures by conducting vulnerability assessments and applying necessary patches.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
Transaction Process Associate
Magna Infotech Ltd
Bangalore
05.2013 - 04.2014
- Investigated and resolved inquiries with billing and invoicing.
- Improved client satisfaction with timely and accurate processing of requests and inquiries.
- Collaborated with team members for enhanced process efficiency and productivity.
Education
Bachelor of Engineering - Information Science And Engineering
Visvesvaraya Technological University
Bengaluru, India 07.2006 - 01.2010
Timeline
Manager
Capgemini Technology Services India Limited
02.2022 - Current
Professional 2 System System Administrator
DXC Technology
03.2016 - 02.2022
System Administrator
Source One Management Services Pvt Ltd
09.2014 - 02.2016
Transaction Process Associate
Magna Infotech Ltd
05.2013 - 04.2014
Bachelor of Engineering - Information Science And Engineering
Visvesvaraya Technological University
07.2006 - 01.2010
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