IRFAN KHAN
udaipur
Summary
Dynamic IT Manager with a proven track record at Technitizens IT Services, excelling in IT infrastructure setup and support. Expert in network maintenance and user access management, I effectively enhanced security compliance while fostering strong vendor relationships. Renowned for my technical analysis and exceptional communication skills, I drive operational excellence and user satisfaction.
Overview
8
8
years of professional experience
Work History
IT Manager
Technitizens IT Services
Udaipur
10.2024 - Current
- Managed IT infrastructure to ensure smooth operations and service availability.
- Developed and implemented IT policies to enhance security and compliance.
- Oversaw vendor relationships to ensure quality service delivery and support.
- Maintained documentation of IT processes, procedures, and system configurations.
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Trained staff members on various aspects of computer usage and software applications.
- Developed and implemented IT policies and procedures to ensure compliance with industry standards.
- Led the complete setup of IT infrastructure for a new office supporting 25 users.
- Installed and configured desktops, routers, switches, printers, and Wi-Fi access points.
- Managed firewall setup, user accounts, domain joining, and endpoint security.
- Provided daily support for system administration, backups, and software deployment.
- Maintained asset records and implemented centralized monitoring.
IT SUPERVISOR
NILE HOSPITALITY
02.2024 - Current
- IDS SUPPORT
- 24 ONLINE WIFI SUPPORT
- FIREWALL
- EPABX
- SYSTEMS
SYSTEM ADMINISTRATOR
KHANAK INFOSYS
01.2017 - 01.2024
- Oversaw IT activities to maintain operations by maintaining laptops, tablets and PDAs for 40 users.
- Orchestrated integration and communication of software upgrades.
- Planned and implemented complex internet and intranet applications on multiple platforms.
- Conducted testing and troubleshooting for various software remotely and onsite for server sets to maintain operational readiness.
- Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
- Monitored networks and network devices to resolve technical problems quickly.
- Designed and evaluated WAN and LAN connectivity technologies.
- Maintained IT operations for 40+ users including hardware, OS, and software.
- Planned and implemented upgrades, internet applications, and network solutions.
- Conducted remote and onsite troubleshooting for servers and user systems.
- Managed IT inventory and monitored LAN/WAN network devices.
Education
Senior Secondary -
BOARD OF EDUCAROMTION
01.2011
B.com -
MLSU
UdaipurSkills
- ASA Firewall Basics
- Cisco
- System Upgrade & Program Installation
- Technical Analysis & Troubleshooting
- IT Infrastructure Setup & Support
- Network & Hardware Maintenance
- Conflict Resolution & Multitasking
- MS Office, IDS, EPABX, 24Online
- ASA Firewall (Basic), Cisco (Certified 2021)
- Strong Communication & Documentation
- Server Configuration and Monitoring
- User Access Management (Active Directory)
- Printer & Peripheral Setup and Support
- Asset Management and Inventory Tracking
- Remote Desktop Support (RDP, AnyDesk, TeamViewer)
- Basic Networking (IP, Subnet, DHCP, DNS)
- Windows OS Configuration and Updates
Hobbies and Interests
- I LOVE DANCE
- RIDE
- LISTENING MUSIC
- Video games
- Traveling
Personal Information
- Date of Birth: 08/04/91
- Gender: MALE
Timeline
IT Manager
Technitizens IT Services
10.2024 - Current
IT SUPERVISOR
NILE HOSPITALITY
02.2024 - Current
SYSTEM ADMINISTRATOR
KHANAK INFOSYS
01.2017 - 01.2024
Senior Secondary -
BOARD OF EDUCAROMTION
B.com -
MLSU
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