Hi, I’m
Irfan Mohammed
Sr Program Manager
Hyderabad
Summary
Experienced Program Manager skilled in managing functional operations and projects related to software, Infra and US Health care. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.
PMP/AGILE Scrum Master Certified Professional Result-driven professional with an aptitude for managing successful transition of business change to enhance company growth and objectives while leveraging existing and emerging technologies to drive business goals; targeting assignments in PMP – Project Management/ Agile/ Scrum Master Profile Summary Accomplished professional with nearly 10 years of work experience in Project Management/Agile Consulting/Change Mgmt./Incident Mgmt./Configuration Mgmt./ Disaster Recovery Mgmt./Troubleshooting, Configuration Management, Client Servicing. Developed and followed agile project management plan. Facilitated build requirements log (product backlog) with cost estimates and priority. Facilitated Sprint Planning, project planning, daily stand-up meetings, reviews, retrospective, sprints, release planning and other scrum related meetings, Burn down charts. Partner with Product Area Directors, Product Managers, Product Owners, and Technology representatives to coordinate and drive the strategic initiative and vision from kickoff to closure.
Overview
15
years of professional experience
5
Certificates
3
Language
Work History
APPLE INDIA LTDHyderabad
PMO, Program Manager
03.2022 - Current
Job overview
- Worked closely with BPR functions in India as well as Santa Clara valley in orchestrating and managing serval initiatives
- Led the Privacy and compliance branch for apple, managing all systems and making sure the systems are compliant with standard GDPR governance
- Handled the OSI Cadence, batch reviews and Annual review for all systems across apple global
- Demonstrated experience/track record in project management, including management of scope, time and schedule, with balance of quality and risk management
- Take charge in gathering, prioritizing and validating business requirements through interviews, workshops, working sessions (e.g., brainstorming sessions) with logistics partners
- Responsible for driving User Acceptance Test (UAT) deliverables within the logistics function, including writing the logistics test scripts and executing some test steps depending on business resource availability.
- Authored customized user manuals for specific system configurations, tailoring content to unique employee skill profiles.
ALLYIS IndiaHyderabad
Program Manager
01.2021 - 03.2022
Job overview
- Led the Worldwide learner (WWL) division & ESI (Enterprise skills initiative) for Microsoft
- Plan for the scope, timelines, resources, milestones, etc
- Of a Project(s) within a Program Execute
- Monitor and report Project status to internal / client stakeholders on a periodic basis Identify project risks and dependencies
- Develop contingency plans, monitor and take corrective action on operational parameters that impact project profitability
- Maintain relationship with clients Manage the Project team from an operational perspective and Oversee knowledge management within and beyond the Project WITH the objective of delivering Project as per time, cost and quality parameters WITHIN the pre-defined guidelines and norms of the contract
- Account Operations: - Review the operational parameters which impact the bottom-line (e.g
- Pyramid size, utilization etc.) for the Project to ensure margins are met
- Raise invoices, as and when due Submit monthly budget plans and seek approvals required in case of any deviations
- Communicate and build awareness around MSA and contractual terms
- Opportunity Identification and Pursuit: - Identify areas of value-add in the current Project which can be taken up for account mining Support opportunity pursuit when requested (e.g
- Differentiators, estimates, underlying risks, scope etc.)
- Submit draft proposal for review to the Program Delivery Manager
- Contracting: - Build an understanding of the MSA structure Prepare or validate the SOW / work orders inclusive of scope and milestones, acceptance criteria for the Project
- Negotiate on resources, time, scope, milestones within the scope of the Project
IBM IndiaHyderabad
Project Manager
03.2013 - 01.2020
Job overview
- Managed scope, schedule, resources, stakeholders, and quality
- Developed a Provider-centric database and web-based proprietary tool to maintain the Healthcare Provider data accurate and up to date as part of the CMS regulation
- Deeper knowledge and experience on the application and infra security and cloud deployment
- Develop / Enhance the solution architecture (Application / technical / Infrastructure as applicable) meeting functional / nonfunctional requirements and aligned to industry best practices
- Solution Design (including Data modeling , Application design, Infrastructure design, Team structure) & Capacity sizing to meet the requirements & SLAs of target state and in-transition as applicable
- Identify Proof Of Concept testing (POC) needs and conduct POCs as applicable
- Identify need for developing accelerators and Develop as applicable specific to the engagement
- Identify key technical metrics to measure the SLA / requirements compliance
- Define, adopt and create required documentation on standards and guidelines
- Work with customer and other teams to collect, analyze and understand the requirements including NFRs
- Supervising management of the impact of new or upgraded IT systems and projects in an effective way; taking the ownership of every Severity 1 & 2 Incidents that has been created until the Ticket is closed
- Coordinating with respective resolver teams to ensure incident resolution within SLA Drive (the Severity 1 & 2 Incidents)
- Performing critical activities:
- Critical Incident Reporting: Generating daily, weekly and monthly Incident tracker, SLA miss deep dive reports for DOM (Daily Operations Meeting) call with account management team
- Critical Incident Auditing: Auditing random incidents and intimating resolver team on quality miss for explanation and ensure action plan taken.
Education
CMJ University
Bachelors from Business Management
04.2009 - 05.2012
Narayana Junior College
High School Diploma
03.1999 - 05.2001
Kamala Memorial High School
10th
04.1989 - 04.1999
Skills
Program Management & PMP
undefinedCertification
PMP
Accomplishments
- Developed and executed strategic plans to align IT initiatives with business objectives, resulting in a 20% increase in operational efficiency and cost savings.
- Successfully managed multimillion-dollar IT budgets, allocating resources effectively and optimizing spending to achieve a 15% reduction in overall IT costs.
- ntroduced process improvement initiatives, streamlining workflows, and enhancing operational efficiency, resulting in a 25% reduction in project delivery time.
Timeline
PMO, Program Manager
APPLE INDIA LTD
03.2022 - Current
Program Manager
ALLYIS India
01.2021 - 03.2022
Project Manager
IBM India
03.2013 - 01.2020
CMJ University
Bachelors from Business Management
04.2009 - 05.2012
Narayana Junior College
High School Diploma
03.1999 - 05.2001
Kamala Memorial High School
10th
04.1989 - 04.1999
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