Irfan Mohammed
Jaipur
Summary
Dynamic Retail Store Manager with a proven track record at U.S. Polo Assn., driving sales growth through effective team leadership and visual merchandising. Expert in inventory control and conflict resolution, consistently achieving targets while fostering strong customer relationships. Committed to enhancing store operations and team performance for sustained profitability.
Overview
13
13
years of professional experience
Work History
Retail Store Manager
Us polo Assn.
Jaipur
01.2025 - Current
- Led team of 6-7 members, enhancing skills to boost team effectiveness and drive revenue growth.
- Converted a customer purchase in a big bill value (1.25Lac)
- Improved product visibility and brand presentation through store display and visual merchandising support.
- Streamlined stock replenishment and organization using folding techniques, color blocking, and backroom management.
- Optimized store operations by ensuring SOP compliance, supporting customer service, and preparing daily store reports (DSR).
Retail Store manager
Flying Machine
Jaipur
10.2018 - 12.2024
- Managed team of 3-4 members, fostering skill development to increase team effectiveness and revenue.
- Maintained strong conversion rate, ABV, and UPT, thereby contributing to overall store profitability.
- Resolved customer grievances as brand representative, enhancing customer satisfaction and loyalty.
- Implemented seasonal launch plan on schedule for every season.
- Conducted defect inventory level audits accurately and efficiently.
Retail store manager
Reezone Lifestyle
Jaipur
03.2016 - 10.2018
- Achieved consistent sales growth by implementing targeted strategies. by consistently achieving sales targets.
- Oversaw stock levels to ensure consistent availability.
- Managed stock defectives and coordinated smooth stock audits to maintain shrinkage below target.
- Trained team on sop adherence and handled customer escalations as first point of contact.
Fashion Consultant
Levis
Jaipur
10.2013 - 03.2016
- Provided styling expertise, guiding clients in selecting outfits that align with their personal style and enhancing their wardrobe through effective mix and match techniques.
- Converted high-end inquiries into confirmed orders totaling $65k.
- Contributed 40% of sales year on year as a top performer.
- Implemented various retail skills (cross selling, up-selling, and Add-on selling) to generate maximum revenue.
- Cultivated long-term client relationships, fostering repeat business and loyalty.
- Oversaw store merchandise and assisted colleagues with display improvements for the seasonal launch.
Education
Bachelor of Arts - Retail
Rajasthan University
Jaipur,Rajasthan10-2021
Accountancy Diploma - Accounting
Ateec Institute
JaipurIntermediate -
RBSE
Ajmer, Rajasthan06-2008
Matriculate -
RBSE
Ajmer,Rajasthan06-2006
Skills
- Store operations management
- Inventory control
- Product merchandising
- Standard operating procedures
- Point of sale systems
- Customer relationship management
- Team leadership
- Problem solving
- Performance monitoring
- Coaching and mentoring
- Relationship building
- Performance monitoring
- Shrinkage control
Timeline
Retail Store Manager
Us polo Assn.
01.2025 - Current
Retail Store manager
Flying Machine
10.2018 - 12.2024
Retail store manager
Reezone Lifestyle
03.2016 - 10.2018
Fashion Consultant
Levis
10.2013 - 03.2016
Bachelor of Arts - Retail
Rajasthan University
Accountancy Diploma - Accounting
Ateec Institute
Intermediate -
RBSE
Matriculate -
RBSE