Irfan Shemana

• Coordinates with departments such as Sales, Logistics, Finance, Trade marketing, Planning, Warehouse to ensure effective order processing and delivery execution
• Supervise bulk orders in direct link with production team
• Supervise customer service team in orders pending cancellation and other reports
• Cancelled order report
• Log and resolve customer complaints
• Alignment of stock availability with sales team.
• Pending awaiting shipping report
• List of orders cancelled today
• Assisting Dept Head in report generation for their day to day activities
• MSL reports
• Customer support: Assisting with customer inquires providing product information , and resolving any issues or complaints.
• order processing : Managing order , tracking shipments, and ensuring timely delivery to customers.
• Administrative Support: Handling Emails, phone calls, and correspondence related to sales activities .this may involve drafting documents, preparing presentation , and maintaining records.

By effectively managing these responsibilities you contribute to the overall success of the sales team and help drive business growth.

• Handled accounts payable, and prepared monthly purchasing reconciliations and statements
• Followed up with suppliers regarding balance confirmation and preparing reconciliation
• Attended to suppliers' queries and taking proper actions
• Prepares payments for supplier on time
• Conducted department wise periodical stock taking and reported to the management.

• Prepared balance sheets and invoices
• Maintained and reconciled records and receipts for daily transactions
• Prepared balance sheets, income statements, expense reports, etc
• Identified and resolved invoicing issues, accounting discrepancies and other financial related issues
• Participated in contributing to financial audits.