IRFANA DEWANI FAZILI
Virtual Administrative Assistant
Srinagar
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management, and customer service skills. Offering 20 years of experience providing quality administrative support to clients.
Overview
29
29
years of professional experience
1999
1999
years of post-secondary education
Work History
Owner
Cashmere Legacy
01.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Volunteer
Hriday foundation
08.2014 - Current
- Company Overview: A non-profit Organisation based on Skill Development and Youth Empowerment of Women in J&K.
- A non-profit Organisation based on Skill Development and Youth Empowerment of Women in J&K.
Head: Production Manager and office Administrator
Bajra Ltd
07.1998 - 08.2014
- Company Overview: Head office; Lausanne Switzerland, Production Office: Kathmandu, Nepal
- New product sampling
- Order management
- Cost Analysis
- Correspondence with clients
- Shipment arrangement
- Organizing and keeping track of production schedule
- Office Administration.- Liaison with all local suppliers
- Liaison with all Office staff for smooth running of the day to day
- Running of the company.
- Coordination between Factory Union and Labour Union.
- Working in a team in order to achieve the main goal of the company
- Head office; Lausanne Switzerland, Production Office: Kathmandu, Nepal
English Teacher
Kathmandu Community College
03.2011 - 07.2013
- Part Time English Language Teacher.
- Coordinating and organizing Annual English College Play
Project Lead
The Centre for Development & Population Activities
02.1997 - 05.1998
- Assisted Program Officer in coordinating Safe Motherhood Workshop in Udaypur, Nepal.
- Serving and liaison between district and central level staff as well as Managing logistics for workshops.
- Assisted in coordinating 'women on the move' event on April 11, 1997 in Kathmandu.
- Acted as liaison between CEDPA office and community representatives from various Districts of Nepal.
Part Time Manager
MN GYPSIES
08.1996 - 01.1997
- Retail Customer Service and Supplier Liaison.
- Helping with assorted Sales, Administrative and Financial issues.
Education
Diploma of Business Studies - Marketing
Swinburne University of Technology
Advanced Certificate in Sales Management - undefined
Swinburne University of Technology
Bachelor - Economics
Sophia College, University of Bombay
01.1991 - 01.1994
Certificate Course - Computer Operation
Sophia College, University of Bombay
Skills
Proficient in English
Proficient in Hindi
Fluent in Urdu
Fluent in Kashmiri
Fluent in Nepali
Skilled in digital technologies
Prioritization and scheduling
Analytical problem-solving
Collaborative teamwork
Willingness to adjust work hours
Efficient workflow management
Advanced skills in Microsoft Office tools
Detail-oriented data management
Accomplishments
- Add on Promotions Work link Program, Add on Promotions Inc., Melbourne, Victoria, Australia, 1996
- Awarded Kamani Foundation Scholarship, For securing the highest marks in Communication Skills in First Year B.A., Sophia College, Bombay, 1992
- Security Volunteer for 'Kaleidoscope', Youth Festival, Sophia College, 1991
Timeline
Owner
Cashmere Legacy
01.2022 - Current
Volunteer
Hriday foundation
08.2014 - Current
English Teacher
Kathmandu Community College
03.2011 - 07.2013
Head: Production Manager and office Administrator
Bajra Ltd
07.1998 - 08.2014
Project Lead
The Centre for Development & Population Activities
02.1997 - 05.1998
Part Time Manager
MN GYPSIES
08.1996 - 01.1997
Bachelor - Economics
Sophia College, University of Bombay
01.1991 - 01.1994
Advanced Certificate in Sales Management - undefined
Swinburne University of Technology
Certificate Course - Computer Operation
Sophia College, University of Bombay
Diploma of Business Studies - Marketing
Swinburne University of Technology