Irfan Basha Mohamed
Business Developer
Summary
.
Overview
13
13
years of professional experience
4
4
Languages
Work History
Proprietor
M/s.Sri Surya Enterprises
08.2021 - Current
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Surpassed revenue objectives year over year through strategic promotional plans.
- Evaluated suppliers to maintain cost controls and improve operations.
- Provided customer service on accounts and resolved problems.
- Trained, motivated and disciplined team of 2 [Sales] professionals.
Assistant Manager
M/s.Sri Surya Sales And Services
01.2020 - 06.2021
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reviewed sales and gross profit report to assess company efficiency.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Sales Co-ordinator
M/s.Sri Surya Sales And Services
01.2018 - 01.2020
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Researched local markets to identify and flesh out lists of new leads for sales team follow-up.
- Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.
- Implemented updated CRM systems and social media marketing strategies to streamline sales processes and optimize communication.
Sales Executive
M/s.Sri Surya Sales And Services
01.2017 - 01.2018
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Education Consultant / Field Executive
Career Solutions
01.2015 - 01.2016
- Facilitated constructive and regular communications between educators and parents via telephone and email.
Admin Assistant
M/s.Idea Cellular Ltd
01.2012 - 01.2013
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
Telecaller Executive
M/s.Reliance Communications
01.2011 - 01.2012
Education
Skills
Leadership & ManagementData collection and analysisDecision-makingPlanning and organizingPresentation skillsSelf-Motivation, Adaptability & AccountabilityFocusMS OfficeFocus AccountingTally PrimeE-Powerol DMS & E-Suvidha Portal (Sales Management Online Process)
Purchasing and Planning
Employee Supervision
Cost Analysis and Savings
Summary
Results driven individual experienced in creating strategies to enhance sales activities and successful at managing multiple priorities with a positive attitude. Detail-oriented responsible team player with strong communication and organizational skills. Able to handle multiple projects simultaneously with a high degree of accuracy.
Profile Snapshot
A seasoned professional with 9 years of experience in the field of Admin Assistant, Sales Executive, Sales Co-ordinator & promoted as Asst. Sales Manager. Started business on my own as a dealer for Mahindra Powerol Diesel Generators
Accomplishments
- Best MIS Award in the year 2018 & in 2019
- Best Emerging Dealer of the year 2021-22 (South Region)
- Best Ace Initiatives Award of the year 2022-23 (South Region)
Personal Information
- Father's Name: Md.Maqbool Basha
- Date of Birth: 11/08/93
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Hobbies :
Playing Cricket
Listening Music
Watching Sports
Cooking
Travelling
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Proprietor
M/s.Sri Surya Enterprises
08.2021 - Current
Assistant Manager
M/s.Sri Surya Sales And Services
01.2020 - 06.2021
Sales Co-ordinator
M/s.Sri Surya Sales And Services
01.2018 - 01.2020
Sales Executive
M/s.Sri Surya Sales And Services
01.2017 - 01.2018
Education Consultant / Field Executive
Career Solutions
01.2015 - 01.2016
Admin Assistant
M/s.Idea Cellular Ltd
01.2012 - 01.2013
Telecaller Executive
M/s.Reliance Communications
01.2011 - 01.2012