Irfan Basha Mohamed
Business Developer
Summary
.
Overview
13
13
years of professional experience
4
4
Languages
Work History
Proprietor
M/s.Sri Surya Enterprises
08.2021 - Current
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Surpassed revenue objectives year over year through strategic promotional plans.
- Evaluated suppliers to maintain cost controls and improve operations.
- Provided customer service on accounts and resolved problems.
- Trained, motivated and disciplined team of 2 [Sales] professionals.
Assistant Manager
M/s.Sri Surya Sales And Services
01.2020 - 06.2021
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reviewed sales and gross profit report to assess company efficiency.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Sales Co-ordinator
M/s.Sri Surya Sales And Services
01.2018 - 01.2020
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Researched local markets to identify and flesh out lists of new leads for sales team follow-up.
- Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.
- Implemented updated CRM systems and social media marketing strategies to streamline sales processes and optimize communication.
Sales Executive
M/s.Sri Surya Sales And Services
01.2017 - 01.2018
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Education Consultant / Field Executive
Career Solutions
01.2015 - 01.2016
- Facilitated constructive and regular communications between educators and parents via telephone and email.
Admin Assistant
M/s.Idea Cellular Ltd
01.2012 - 01.2013
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
Telecaller Executive
M/s.Reliance Communications
01.2011 - 01.2012
Education
Skills
Leadership & Managementundefined
Summary
Results driven individual experienced in creating strategies to enhance sales activities and successful at managing multiple priorities with a positive attitude. Detail-oriented responsible team player with strong communication and organizational skills. Able to handle multiple projects simultaneously with a high degree of accuracy.
Profile Snapshot
A seasoned professional with 9 years of experience in the field of Admin Assistant, Sales Executive, Sales Co-ordinator & promoted as Asst. Sales Manager. Started business on my own as a dealer for Mahindra Powerol Diesel Generators
Accomplishments
- Best MIS Award in the year 2018 & in 2019
- Best Emerging Dealer of the year 2021-22 (South Region)
- Best Ace Initiatives Award of the year 2022-23 (South Region)
Personal Information
- Father's Name: Md.Maqbool Basha
- Date of Birth: 11/08/93
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Hobbies :
Playing Cricket
Listening Music
Watching Sports
Cooking
Travelling
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Proprietor
M/s.Sri Surya Enterprises
08.2021 - Current
Assistant Manager
M/s.Sri Surya Sales And Services
01.2020 - 06.2021
Sales Co-ordinator
M/s.Sri Surya Sales And Services
01.2018 - 01.2020
Sales Executive
M/s.Sri Surya Sales And Services
01.2017 - 01.2018
Education Consultant / Field Executive
Career Solutions
01.2015 - 01.2016
Admin Assistant
M/s.Idea Cellular Ltd
01.2012 - 01.2013
Telecaller Executive
M/s.Reliance Communications
01.2011 - 01.2012
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