IRSHAD KHAN
Receptionist
Ludhiana ,Punjab
Summary
Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at ZARA BRAND. Excelled in building customer relationships, enhancing customer satisfaction, and driving sales growth through effective problem-solving and organizational skills. Demonstrated proficiency in data entry and client relations, significantly contributing to operational efficiency and client loyalty.
9inn Hotel Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
3
3
years of professional experience
Work History
Receptionist
9inn Hotel
02.2023 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Salesperson
ZARA BRAND
06.2021 - 12.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Increased sales and customer satisfaction through personalized servicing.
Education
High School - Humanities
GOVERNMENT SENIOR SECONDARY SCHOOL ( SEKHEWAL )
Ludhiana, India 03.2021
10th Standard - School Studies
GMT INTERNATIONAL PUBLIC SCHOOL
Ludhiana,India 05.2019
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling
- Customer/Client relations
- Scheduling appointments
- Mail handling
- Typing Speed
- Bookkeeping
- Security awareness
- Punctual and Reliable
- Problem-Solving
- Attention to Detail
I really enjoy getting ready every day for work.
I really like going to work well-groomed. I enjoy living a punctual life. I have worked in the past and gained very good experiences, and I have also learned how to handle job responsibilities very well. If I get a job at your company, I will not give you any reason to complain, whether it's about my duties or my punctuality.
Languages
Hindi
Advanced (C1)
Punjabi
Advanced (C1)
English
Upper intermediate (B2)
Timeline
Receptionist
9inn Hotel
02.2023 - 05.2024
Salesperson
ZARA BRAND
06.2021 - 12.2022
High School - Humanities
GOVERNMENT SENIOR SECONDARY SCHOOL ( SEKHEWAL )
10th Standard - School Studies
GMT INTERNATIONAL PUBLIC SCHOOL
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