Salesforce SFDC
IRSHAN PATEL
Bengaluru
Summary
Dynamic professional with 4+ years of experience in inside sales, account management, quality and reliability engineering, and business analysis across industrial, automotive, and data center infrastructure sectors. Proven ability to drive $31.4M in revenue through consultative selling, pipeline development, and stakeholder alignment. Adept at identifying opportunities, optimizing customer journeys, and delivering impactful technical solutions. Highly skilled in sales conversations, leadership, and relationship-building, with strong analytical abilities and a proactive approach to emerging trends and technology. Enthusiastic, results-driven, and committed to excellence in fast-paced environments.
Overview
5
5
years of professional experience
5
5
Certification
1
1
Presented Papers at 7th European IEOM Conference, Augsburg, DE
Work History
Senior Inside Sales Representative - Strategic Accounts
Wesco Anixter
01.2025 - Current
- Manage end-to-end sales for Strategic Accounts, including quoting, Process invoices for payment in SAM ( Anixter internal Software ) electronic invoicing, order fulfillment, transportation / logistics and post-sales support.
- Developed and strengthened customer relationships, leading to repeat business and new project acquisitions.
- Mentored junior sales staff, standardized quoting processes, and improved cross-functional alignment with operations and sourcing teams.
- Analyzed industry trends and client data to forecast demand and recommend tailored solutions.
- Communicate promise date, material, delivery changes, manufacturer defects, etc. changes with customer.
- Source alternate products as needed to maintain delivery schedules or stock requirements.
Account Manager - Inside Sales, Global channel Business
TE Connectivity
03.2023 - 01.2025
- Managed 350+ Assigned Accounts and prospect accounts across industrial, automotive, and distribution sectors.
- Supported sales and reporting for large and medium-sized accounts, ensuring achievement of targets.
- Generated $31.4M revenue in FY22 by qualifying leads, managing customer inquiries, and executing strategic sales plans.
- As First point of contact to TE customers Provided technical advice on TE products and services to enhance customer experience and meet their needs effectively.
- Conducted outbound calling (cold and warm) to generate high-quality opportunities with both prospect accounts and existing customers.
- Developed and delivered compelling presentations to effectively position products and services for key customers.
- Delivered customer-centric solutions through technical consultations and effective communication of product benefits.
- Partnered with internal stakeholders to resolve escalations, ensure customer satisfaction.
Quality & Reliability Engineer - Digital Metrology
TE Connectivity
02.2021 - 03.2023
- Supported new product development through dimensional analysis and CAD-based inspection programs.
- Gained deep understanding of technical product behavior, later leveraged in sales discussions and customer consultations.
- Collaborated with global engineering teams to resolve product quality issues and enhance process efficiency.
- Collaborated with internal customers and product engineers to translate 2D/3D drawings and CAD models into effective measurement programs.
- Assisted TE internal production plants with measurement strategies, guiding the quality team in using VG software.
- Utilized KPIs for quality checks, report submission, and corrective actions in collaboration with management.
- Led team efforts in resolving technical ambiguities, conducting root cause analysis, and ensuring timely issue resolution.
- Translated voxel data into actionable insights for process improvements.
- Skills Acquired: AUKOM Level 1, Advanced GD&T, APQP, PPAP, SPC FMEA, MSA, Microsoft Excel, 8D Problem Solving, 5S, 7QC Tools Poka Yoke, Kanban, VG Metrology, VGStudio Max, MyVGL, GOM, Creo 7.
Education
Bachelor of Engineering - Industrial & Production Engineering
PDA College of Engineering - 7.52 SGPA
Kalaburagi 07-2020
Skills
- Inside Sales
- Sales Account Management
- Customer Journey Management
- B2B Lead Generation
- Client Retention
- Sales pipeline management
- Business Development
- Solution Selling
- Technical Consultations
- Sourcing Support
- Sales Forecasting
- RFQs Management
- B2B Sales Reporting
- MBR
- CRM tools
- ERP Tools
- Salesforce
- SAP
- Net Suite
- Tableau
- Market Analysis
- Business Reporting
- Technical Consulting
- Inventory Management
- Vendor Management
- Product Strategy
- Cross-Functional Collaboration
- Strong Business Acumen
- Strategic Communication
- Negotiation
- Analytical Thinking
- Microsoft Excel
- Power BI
- Data Insights
- Presentation Skills
- Team Mentorship
- Performance Tracking
- Team Management
- Advanced GD&T
Certification
- Six Sigma Black Belt - Management & Strategy Institute
- PMI-ACP (Agile Certified Practitioner) | Managing Project Stakeholders
- Certified Professional Sales Person- CPSP and (CISP)
- Scrum Master Certification
Languages
- English
- Hindi
- Kannada
- Marathi
Achievements And Leadership
- 4× Spot Awards & 5x ECE Star Award - TE Connectivity
- Speaker and Presented Papers at 7th European IEOM Conference, Augsburg Germany on (AI-Based Resilient Manufacturing and Supply Chain)
- Led Thrive ERG India Chapter - CO chair for APAC region - Diversity & Inclusion initiative
- Mentored new hires, tracked KPIs, and supported Process improvement and continuous improvement programs
- Contributed to customer win stories and pilot projects for enhancing customer feedback systems
Accomplishments
- Lead a territory of 4 members.
- Collaborated with team of 4 in to understand the customer needs via Voice of customer Project.
- Used Microsoft Excel to develop order tracking spreadsheets.
- Customer Relations - Earned highest survey for customer satisfaction, - Global customers.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridRemoteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsTeam Building / Company RetreatsSoftware
Netsuite
Microsoft office Suite
Linkedin Navigator
Zoominfo
Tableau
Languages
Hindi
Native language
English
Advanced (C1)
C1
kannada
Proficient (C2)
C2
Marathi
Beginner (A1)
A1
Interests
Key Account manager - Inside sales
Sales and Revenue Operations Executive
Senior Inside Sales Representative
Sales engineer
Business Development Manager
Sales Development Specialist
Customer Success Manager
Presales Consultant
Client Relationship Manager
Hobbies
PlayStation gaming, cricket, Footbal, chess, reading books, strategic games, technology Reserch.
Timeline
Senior Inside Sales Representative - Strategic Accounts
Wesco Anixter
01.2025 - Current
Account Manager - Inside Sales, Global channel Business
TE Connectivity
03.2023 - 01.2025
Quality & Reliability Engineer - Digital Metrology
TE Connectivity
02.2021 - 03.2023
Bachelor of Engineering - Industrial & Production Engineering
PDA College of Engineering - 7.52 SGPA
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