Summary
Overview
Work History
Education
Skills
Timeline
Generic

Irum Shaikh

Pune

Summary

QA Professional with 5 years of experience in Manual and Automation Testing, Business Analysis, Scrum Master responsibilities, and QA Team Leadership. Proven success in transitioning teams from manual testing to automation, building automation frameworks, and leading a team of 22 QA members. Strong skills in requirement gathering, client communication, SQL, test planning, and cross-functional collaboration. Seeking a challenging role to contribute expertise in quality engineering, leadership, and process optimization.

Overview

5
5
years of professional experience

Work History

QA Lead / Scrum Master

IGX Technologies Pvt. Ltd
Pune
06.2023 - Current
  • Led a QA team of 22 professionals, overseeing daily task allocation, test planning, sprint execution, and timely delivery of high-quality software/website releases.
  • Designed and implemented scalable automation frameworks using Java, Selenium WebDriver, TestNG, Maven, and REST Assured, accelerating the transition from manual to automated testing.
  • Developed and maintained robust end-to-end automated test suites for web, mobile, and API testing, integrating them with CI/CD pipelines via Jenkins for continuous validation.
  • Acted as Scrum Master by planning sprints, conducting agile ceremonies (stand-ups, retrospectives), resolving blockers, and driving cross-functional collaboration across Support, Infra, and Onboarding teams.
  • Mentored junior QA engineers on automation best practices, coding standards, and defect prevention strategies, resulting in a 25% reduction in bug reopen rates.
  • Implemented metrics-driven quality tracking, including defect leakage analysis, test coverage, and team performance KPIs, ensuring transparency and continuous improvement.
  • Led stakeholder meetings and test strategy discussions, providing visibility into test progress and risks while influencing quality-focused decision-making across teams.
  • Performed API automation using REST Assured and Postman; validated RESTful services with JSON/XML parsing, status code checks, and response time validations for end-to-end workflows.
  • Automated regression test suites across 1000+ websites using Selenium WebDriver, Java, TestNG, and Maven, significantly reducing manual testing time and increasing test coverage.
  • Developed and executed cross-browser and compatibility testing scripts using Selenium Grid and browser capabilities (Chrome, Firefox, Edge), ensuring consistent UI behavior across devices.

Support Manager/ Business Analyst

IGX Technologies Pvt. Ltd
Pune
03.2022 - 06.2023
  • Acted as Support QA and Business Analyst; validated fixes from support tickets, gathered requirements from clients, and ensured seamless coordination with developers for issue resolution.
  • Used SQL (JOINs, Aggregates, Subqueries) for backend data validation and test data creation in MySQL/PostgreSQL environments, ensuring end-to-end functional integrity.
  • Managed and validated 100+ client support tickets daily; gathered requirements directly from clients, explained them to developers, tested the fixes, and ensured timely, high-quality resolutions.
  • Acted as a liaison between clients and development teams, performing end-to-end coordination—from requirement gathering and clarification to defect validation and client communication post-resolution.

Junior QA

IGX Technologies Pvt. Ltd
Pune
10.2020 - 03.2022
  • Executed end-to-end manual testing including smoke, sanity, regression, and integration testing for web applications, ensuring high-quality releases and functional accuracy.
  • Integrated Agile testing processes within sprints; actively participated in sprint planning, daily standups, and retrospectives to align test coverage with user stories and sprint goals.
  • Performed pre- and post-release validations using detailed QA checklists, coordinated with onboarding teams, and reported issues to ensure release readiness and client satisfaction.
  • Created and maintained comprehensive test documentation including test cases, daily status reports, test summary reports, and defect logs using tools like JIRA, Excel, Bugzilla, and Mantis.
  • Conducted UI/UX validation, cross-browser testing, and exploratory testing across various environments to ensure consistent user experience and uncover hidden defects.

Education

Bachelor of Engineering -

Smt. Kashibai Navle College of Engineering, Sinhgad Institute
Pune, India
01.2017

Skills

  • Manual Testing
  • Functional Testing
  • Regression Testing
  • Smoke Testing
  • Sanity Testing
  • UI/UX Testing
  • Cross-Browser Testing
  • Agile Methodologies
  • Scrum
  • Kanban
  • Sprint Planning
  • Stand-ups
  • Reviews
  • Retrospectives
  • Test Case Design
  • Execution
  • Defect Reporting
  • JIRA
  • Bugzilla
  • Automation Testing
  • Selenium WebDriver
  • Java
  • TestNG
  • Page Object Model
  • Data-Driven Framework
  • Hybrid Frameworks
  • CI/CD Integration
  • Maven
  • Jenkins
  • Git
  • SQL
  • PL/SQL
  • Data Validation
  • Joins
  • Complex Queries
  • Stored Procedures
  • API Testing
  • Postman
  • REST Assured
  • JSON Validation
  • XML Validation
  • API Authentication
  • Bearer Token
  • OAuth
  • Agile Tools
  • Confluence
  • Trello
  • Shift-Left Testing
  • Cross-functional Collaboration
  • Test Reporting
  • Extent Reports
  • Log4j
  • Selenium Grid
  • SDLC
  • STLC
  • Defect Life Cycle

Timeline

QA Lead / Scrum Master

IGX Technologies Pvt. Ltd
06.2023 - Current

Support Manager/ Business Analyst

IGX Technologies Pvt. Ltd
03.2022 - 06.2023

Junior QA

IGX Technologies Pvt. Ltd
10.2020 - 03.2022

Bachelor of Engineering -

Smt. Kashibai Navle College of Engineering, Sinhgad Institute

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Irum Shaikh