Summary
Overview
Work History
Education
Skills
Timeline
Generic

Irydian Gutierrez

Columbus,IN

Summary

Professional with strong background in service delivery and client management. Skilled in problem-solving, process improvement, and customer support. Flexible and reliable, with expertise in communication, time management, and adaptability.

Overview

10
10
years of professional experience

Work History

Staffing Services Specialist II/ Onsite Supervisor

Diverse Staffing
04.2025 - Current

Scheduled interviews with potential candidates, filled out required paperwork.

  • Recruited and trained individuals.
  • Developed strong relationships with clients and hiring managers, leading to a higher volume of job orders and successful placements.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
  • Provided exceptional customer service to both clients and candidates, fostering long-term relationships built on trust and mutual satisfaction.
  • Conducted comprehensive interviews with candidates to assess their skills, qualifications, and fit for various positions within client companies.
  • Developed and facilitated new-hire orientations.
  • Hired employees and initiated new hire paperwork process.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Managed daily onsite operations

Executive Administrative Assistant/ Office Manager

Su Casa Indiana
11.2023 - 03.2025
  • Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
  • Developed and implemented efficient filing systems to improve document organization and retrieval
  • Maintained confidential employee records, ensuring compliance with privacy regulations
  • Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments
  • Negotiated contracts with vendors for office supplies/services to secure cost-effective solutions without compromising quality or service levels
  • Provided training to new employees on company policies/procedures as well as proper use of office equipment/software tools
  • Led a team of administrative staff members in achieving departmental goals through effective delegation of tasks
  • Payroll
  • Event Planning- Community Events
  • Community Engagement
  • Develop, implement, and monitor individualized family service plans Assist families in accessing community resources
  • Participating in community programs
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completed weekly payroll for employees.
  • Monitored daily cash discrepancies

Office Coordinator

NFI Industries
01.2023 - 11.2023
  • Managed office operations, including scheduling appointments, coordinating meetings, and maintaining office supplies
  • Assisted in the onboarding process of new employees by preparing workstations and providing necessary resources
  • Handled incoming calls and emails professionally, directing inquiries to appropriate staff members
  • Provided administrative support to senior management by handling confidential information with discretion
  • Assisted in the coordination of employee training programs, ensuring compliance with company policies and procedures
  • Coordinated the setup of audiovisual equipment for presentations or conferences
  • Served as a liaison between employees and management to address concerns or resolve conflicts
  • Timekeeping and payroll for 300+ employees
  • Onboarding new employees and pre-employment screening

Client Development Manager

Adecco
03.2021 - 01.2023
  • Developed and maintained strong relationships with key decision-makers within client organizations
  • Collaborated with cross-functional teams to deliver exceptional service and support to clients
  • Implemented a customer feedback system to gather insights on client satisfaction levels and make necessary improvements
  • Managed a team of 15 recruiters, overseeing the full recruitment cycle for on-site positions
  • Developed and implemented effective recruiting strategies to attract top talent in alignment with company goals
  • Collaborated with hiring managers to understand staffing needs and create job descriptions that accurately reflected position requirements
  • Utilized various sourcing methods such as job boards, social media platforms, and networking events to identify potential candidates
  • Built strong relationships with external partners including universities, trade schools, and professional organizations to expand candidate pool
  • Maintained accurate records of all candidate interactions and progress using ATS database
  • Coordinated pre-employment background checks, drug tests, and reference checks for selected candidates
  • Monitored key performance indicators (KPIs) such as time-to-fill ratio, cost-per-hire, and quality-of-hire
  • Collaborated with cross-functional teams to develop innovative solutions that address clients'' specific needs and goals.

Branch Supervisor

Surge Staffing
04.2017 - 11.2021
  • Maintained strong relationships with existing clients, ensuring customer satisfaction and repeat business
  • Identified new business opportunities and developed strategies to expand client base
  • Implemented safety protocols and trained staff on proper safety procedures, resulting in zero workplace accidents/incidents during tenure as branch manager
  • Monitored market conditions/trends/competitor activities closely, adjusted strategies accordingly
  • Sourced and screened candidates for various positions, ensuring a high-quality talent pool
  • Conducted phone and in-person interviews to assess candidate qualifications, skills, and cultural fit
  • Managed the end-to-end recruitment process for multiple job openings simultaneously
  • Utilized applicant tracking system (ATS) to track candidate progress and maintain accurate records
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.

Staffing Assistant

Elwood Staffing
01.2016 - 08.2016
  • Onboarding
  • Customer Service
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.

Education

Associate of Business Administration - Human Resources

Ivy Tech Community College
Columbus, IN

Skills

  • Languages: Bilingual Fluent in English and Spanish
  • Multitasking and organization
  • Excellent communication
  • Customer relationship management

Timeline

Staffing Services Specialist II/ Onsite Supervisor

Diverse Staffing
04.2025 - Current

Executive Administrative Assistant/ Office Manager

Su Casa Indiana
11.2023 - 03.2025

Office Coordinator

NFI Industries
01.2023 - 11.2023

Client Development Manager

Adecco
03.2021 - 01.2023

Branch Supervisor

Surge Staffing
04.2017 - 11.2021

Staffing Assistant

Elwood Staffing
01.2016 - 08.2016

Associate of Business Administration - Human Resources

Ivy Tech Community College
Irydian Gutierrez