Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isa Gonzalez

Dyer

Summary

Efficient and punctual Gym Attendant with team orientation and creativity. Adjusting equipment and assisting customers with various tasks necessary to enhance customer experience. Versatile employee willing to fulfill widely varying roles as necessary to facilitate smooth operations of gym facility. Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

3
3
years of professional experience

Work History

Fitness Assistant

Fitness Pointe
03.2024 - Current
  • Kept fitness areas, machines, and spaces clean and orderly for customers.
  • Taught staff and participants proper methods for best use of equipment to meet individual fitness goals.
  • Administered CPR, first aid and medical services to injured customers and participants.
  • Supported program development by adding new and exciting classes to facility schedules.
  • Coordinated healthy and safe use of fitness tools, equipment and spaces to prevent injuries.
  • Conducted inspections of equipment with safety protocol and equipment longevity in mind.
  • Worked independently and as member of cohesive team to support individual needs.
  • Increased membership retention through the development of engaging group fitness classes and workshops.

Retail Sales Associate

Michaels Arts and Crafts
01.2023 - 03.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Receptionist

Hub Cap World
01.2022 - 01.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.

Education

Bachelor of Arts - Education

Western Governors University
Salt Lake City, UT
01-2025

Skills

  • Exercise program design
  • Strength conditioning
  • Functional training
  • High-intensity interval training
  • Balance training
  • Injury prevention
  • Flexibility training
  • Posture correction
  • Scheduling appointments

Timeline

Fitness Assistant

Fitness Pointe
03.2024 - Current

Retail Sales Associate

Michaels Arts and Crafts
01.2023 - 03.2024

Receptionist

Hub Cap World
01.2022 - 01.2023

Bachelor of Arts - Education

Western Governors University
Isa Gonzalez