Isaac Delinski
South Bend
Summary
Versatile IT Technician with a track record of providing customer-centric technical assistance with WWT and enhancing banking operations at PNC Bank. Excelled in hardware installation and fostered team collaboration, significantly contributing to project successes. Demonstrates professionalism and a commitment to excellence, with a knack for equipment preparation and creating positive customer experiences.
Overview
5
5
years of professional experience
Work History
IT Technician
Contrator
09.2022 - Current
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Researched and identified solutions to technical problems.
- Pulled and routed cables through walls, floors, and ceilings.
- Connected cables to outlets and switched as needed
- assisted with the setup of new racks for servers within data centers.
- Used Ekahua to complete surveys
Teller
PNC Bank
08.2019 - 09.2022
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Maintained friendly and professional customer interactions.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Counted, verified and handled bank deposits and armored car transactions.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Education
High School Diploma -
John Adams High School
South Bend, IN06-2015
Skills
- Hardware installation
- Equipment Preparation
- Cable Arrangments
- Crew communication
- OSHA Compliance
- WAP installing
Timeline
IT Technician
Contrator
09.2022 - Current
Teller
PNC Bank
08.2019 - 09.2022
High School Diploma -
John Adams High School
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