Isaac Hernandez
Mishawaka
Summary
I’m a 17-year-old with hands-on experience in basic computer hardware repair, Windows OS installation, and wired and wireless networking. I’m familiar with a wide variety of software and can troubleshoot common technical issues while explaining solutions in simple, approachable terms. Reliable and eager to learn, I enjoy helping others and supporting technology.
Overview
2
2
years of professional experience
2034
2034
years of post-secondary education
1
1
Certification
Work History
Sales Representative
Bend Manufacturing
South Bend
2025.01 - Current
- Developed and maintained strong customer relationships by addressing inquiries and providing tailored product solutions.
- Collaborated with team members to identify and implement effective sales strategies, enhancing overall team performance.
- Leveraged product knowledge to conduct engaging presentations, resulting in increased customer interest and engagement.
Customer Service Cashier
Ginger Valley
Mishawaka
2024.05 - 2025.06
- Processed customer transactions efficiently, ensuring accurate cash handling and maintaining a balanced register at all times.
- Assisted customers with product inquiries and concerns, fostering a welcoming environment that enhanced customer satisfaction.
Education
Career Academy South Bend
South Bend, IndianaCollage Core -
Ivy Tech Community College of Indiana
South Bend, IN 2022.08 - 2025.12
Associates in General Studies - Engineering
Ivy Tech Community College of Indiana
South Bend, IN 2022.08 - 2026.05
Skills
Knowledgeable in Computer hardware repair
Basics on wired and wireless Networks
Familiarity with HTML and a wide verity of software
Communication
Ability to explain technical topics in simple terms
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- OSHA-10
Accomplishments
- Created website for student run business
- Recognized by collage board SAT score
References
References available upon request.
Timeline
Sales Representative
Bend Manufacturing
2025.01 - Current
Customer Service Cashier
Ginger Valley
2024.05 - 2025.06
Collage Core -
Ivy Tech Community College of Indiana
2022.08 - 2025.12
Associates in General Studies - Engineering
Ivy Tech Community College of Indiana
2022.08 - 2026.05
Career Academy South Bend