Isaac Mejia
Fishers,IN
Summary
Results-driven management professional determined to exceed company goals standards. Successful at leveraging financial and market data to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers and staff to promote loyalty and drive sales.
Overview
4
4
years of professional experience
Work History
Store Leader
PetSmart
1637 South Reed Road Kokomo, Indiana
04.2023 - Current
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
- Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels in store.
- Collaborated with cross-functional teams to execute promotional events, maximizing store visibility and sales opportunities.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Store Manager
CVS Pharmacy
Noblesville
12.2020 - 04.2023
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer subscription sales by 60%.
Store Manager in Training
CVS Pharmacy
Noblesville
08.2020 - 12.2020
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Operations Manager
CVS Pharmacy
Fishers
04.2020 - 08.2020
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
Education
No Degree - Business Management
Indiana University - Purdue University Fort Wayne
Fort Wayne, INSkills
- Department Management
- Managerial Accounting Oversight
- Creativity
- Administrative Management
- Store Merchandising
- Friendly and Positive
- Conflict Resolution
- Team Development
- Employee Training
- Documentation And Reporting
- Payroll Management
- Inventory Management
Languages
Spanish
Native or Bilingual
Timeline
Store Leader
PetSmart
04.2023 - Current
Store Manager
CVS Pharmacy
12.2020 - 04.2023
Store Manager in Training
CVS Pharmacy
08.2020 - 12.2020
Operations Manager
CVS Pharmacy
04.2020 - 08.2020
No Degree - Business Management
Indiana University - Purdue University Fort Wayne