Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isaac Mejia

Fishers,IN

Summary

Results-driven management professional determined to exceed company goals standards. Successful at leveraging financial and market data to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers and staff to promote loyalty and drive sales.

Overview

4
4
years of professional experience

Work History

Store Leader

PetSmart
04.2023 - Current
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
  • Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels in store.
  • Collaborated with cross-functional teams to execute promotional events, maximizing store visibility and sales opportunities.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Store Manager

CVS Pharmacy
12.2020 - 04.2023
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer subscription sales by 60%.

Store Manager in Training

CVS Pharmacy
08.2020 - 12.2020
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Operations Manager

CVS Pharmacy
04.2020 - 08.2020
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.

Education

No Degree - Business Management

Indiana University - Purdue University Fort Wayne
Fort Wayne, IN

Skills

  • Department Management
  • Managerial Accounting Oversight
  • Creativity
  • Administrative Management
  • Store Merchandising
  • Friendly and Positive
  • Conflict Resolution
  • Team Development
  • Employee Training
  • Documentation And Reporting
  • Payroll Management
  • Inventory Management

Languages

Spanish
Native or Bilingual

Timeline

Store Leader

PetSmart
04.2023 - Current

Store Manager

CVS Pharmacy
12.2020 - 04.2023

Store Manager in Training

CVS Pharmacy
08.2020 - 12.2020

Operations Manager

CVS Pharmacy
04.2020 - 08.2020

No Degree - Business Management

Indiana University - Purdue University Fort Wayne
Isaac Mejia