Isabella Paul
Jeffersonville
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
5
5
years of professional experience
Work History
Bartender
Bubbas 33
05.2024 - Current
- Crafted and served a diverse range of cocktails and beverages efficiently during high-volume shifts.
- Trained new bartenders on drink preparation techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Server
Bubba’s 33
08.2020 - Current
- Communicating with large groups of people while providing efficient and proper service
- Having good judgment in selecting the proper mode of communication by each group of people you serve at a table.
- Ability to multitask when given multiple tables as well as assisting team members by doing your assigned individual task of the shift
- Helpful to co-workers for greater teamwork and overall work experience
Education
Bachelor of Arts - Psychology, Theatre Arts
Indiana University Southeast
New Albany, IN12.2022
Skills
- Engaging personality
- Hospitality and guest service
- Team player attitude
- Highly reliable
- Strong multitasking
Accomplishments
2x Battle of the Bartender finalist and regional winner
Timeline
Bartender
Bubbas 33
05.2024 - Current
Server
Bubba’s 33
08.2020 - Current
Bachelor of Arts - Psychology, Theatre Arts
Indiana University Southeast